Andisa Michelle Mnqini
Compliance Professional
Summary
Seasoned Compliance and Risk Specialist with 8 years of experience in financial services, insurance, and investment sectors. Proficient in AML/CFT, FATCA/CRS, and regulatory compliance within complex organizational frameworks. Skilled in client due diligence, risk-based analysis, policy enhancement, and stakeholder engagement. Meticulous attention to detail, strategic analytical mindset, and proactive approach to regulatory standards. Expertise in financial crime operations analysis and issue resolution, with a proven track record of navigating complex regulatory environments, preserving organizational integrity, and achieving compliance goals. Adaptable team player recognized for reliability, precision, and analytical abilities.
Overview
9
9
years of professional experience
2026
2026
years of post-secondary education
Work History
Entity Compliance Specialist
Old Mutual International
06.2023 - Current
- Act as an expert resource on major projects or accountable for the delivery of projects within the division or BU.
- Consulted for system and process enhancements.
- Accountable for major administration processes and the project management thereof (usually with an extended timeline in excess of a month).
- Strong support role to the BU Exec.
- Accountable for maintaining and improvement of Standard Operating Procedures.
- Liaises with customers and advisors on complex compliance matters,
- Reduce instances of non-compliance through meticulous monitoring of internal controls and periodic audits.
- Evaluate existing policies regularly, identifying areas for improvement and recommending revisions as needed.
- Perform quality reviews to uncover workflow and communication issues.
- Developed strategies for addressing identified gaps in regulatory knowledge within the organization, enhancing overall compliance awareness.
- Streamline regulatory processes for improved efficiency and reduced errors, leading to better overall compliance.
- Play an instrumental role in preparing the organization for successful completion of various regulatory examinations without major findings or penalties levied against the company.
- Assist in the preparation of regular reports for senior management, detailing compliance activities and progress towards established goals.
- Helped create training programs to handle system-wide issues and maintain compliance.
- Prepared documentation and records for upcoming audits and inspections.
- Reduced instances of non-compliance through meticulous monitoring of internal controls and periodic audits.
- Evaluated existing policies regularly, identifying areas for improvement and recommending revisions as needed.
- Performed quality reviews to uncover workflow and communication issues.
- Conducted periodic compliance audits and reviews to identify areas of improvement.
KYC Remediation Specialist
Old Mutual Wealth
02.2023 - 05.2023
- Perform client identification and verification on the Financial Intermediary relationships, including individuals, entities, asset management companies,
- Investment advisors, and investment managers from a wide range of jurisdictions
- Support the business with all aspects of data remediation
- Ensure that data quality standards are being adhered to and support the
- Remediation Team Manager with the review and monitoring of outstanding audit actions
- Follow standardized processes and provide administrative support in line with normal business functioning
- Deliver on daily production standards and adhere to service and quality standards
- Provide an indirect service to customers and intermediates
- Respond to immediate requirements within procedure
- Act as mentor / resource to less experienced Administrators
- Acts as a support person and/ or point of escalation for complex and difficult cases /clients.
- Optimized remedial action plans by integrating innovative technologies and best practices in the industry.
- Improved project efficiency by streamlining communication between stakeholders and regulatory agencies.
Anti Money Laundering Analyst
Capitec Bank
11.2021 - 12.2022
- Update CDD requirements to incorporate approved requirements
- Review alerts for statistical reporting
- Review, investigate and sign off or report all transactions or suspicious activity alerted on the screening system as a result of a match against the sanctions list
- Apply document standards to clear alerts generated by the AML guidelines and standards
- Insured that all cases are closed/filed in accordance with internal and/or banking industry's regulatory requirements
- Investigate name screening hits, positive adverse media matches and sanctions matches
- Compile suspicious activity reports (SAR's) and suspicious transactions reports (STR's) and submit to the FIC within stipulated deadlines
- Performed risk-based analysis and remediation for business and consumer accounts per banking guidelines
- Conduct enhanced due diligence reviews to identify, mitigate, identify and report potential money laundering risk
- Ability to multi-task and work on different projects as and when required
- Responsible for organizing data, data mining for errors, creating reports, distribution of workloads, mitigating risk and analyzing information to make accurate determinations
- Conduct AML screening (world-check screening and open-source searches) on triggered clients, medium and high-risk clients, suppliers and vendors of the bank
- Transaction Monitoring of all clients for the review period based on trigger events or review due date
- Attend to all GoAML requests in terms of Section 27, 32 and 34 from the Financial Intelligence Centre including attending to inbox on GoAML, conduct checks on all requests from the FIC and the complete and submit the necessary template within stipulated timeframes
- Provide FIC with additional information requested and inform the AML Officer on all freeze orders sent by the FIC and ensure this is actioned immediately
- Timeously complete all assigned trainings to ensure that there is a current understanding of money laundering, terrorist financing and proliferation financing issues, including regulations, industry best practice and criminal typologies and developing trends
- Use of systems- Refinitiv, World Check, Experian, GoAML and internal systems.
- Delivered measurable improvements in compliance standards by regularly reviewing and updating existing policies and procedures in response to evolving regulatory requirements.
- Supported management in risk assessment, providing valuable insights on potential AML vulnerabilities within the organization.
- Optimized AML systems by participating in the selection and implementation of new software solutions to enhance investigative capabilities.
- Promoted a strong compliance culture within the organization by actively participating in internal committees and working groups focused on AML-related initiatives.
- Collaborated effectively with cross-functional teams to ensure seamless coordination and communication during AML investigations.
- Conducted comprehensive research on clients'' financial activities to identify high-risk accounts requiring enhanced due diligence.
- Provided ongoing training to team members, fostering a culture of continuous learning and awareness of evolving AML trends and regulations.
- Mitigated financial risks, performing periodic reviews of existing clients'' profiles to validate their continued compliance with established policies.
- Contributed to successful regulatory audits by diligently maintaining up-to-date documentation on all investigative findings and actions taken.
KYC Onboarding Analyst
Absa Bank Regional Office
01.2017 - 10.2021
- Conduct screening of all prospective clients and complete an enhanced due diligence report for medium and high-risk clients to present to senior management for approval of the business relationship
- Perform KYC screening on documentation and information received from clients
- Conduct investigation and sign off on the name screening results from internal screening systems
- Review and update the EDD registers timeously
- Investigate matters relating to economic crime i.e., fraud, money laundering and terrorist financing
- Perform gap analysis to assist the frontline with KYC requirements before onboarding the clients
- Train new team members on compliance and KYC
- Liaise with audit team, compile, and refer team member's questions to them
- Advising the bankers and relationship executive and area manager on clients to be reviewed as, and when, they are due
- Liaise with clients, bankers and relationship executives to get documentation required for Annual High Risk client reviews
- Prepare transactional analysis to identify suspicious or unusual transactions and file Suspicious Activity Reports
- Conduct review of the completed re-identification process of clients
- Conduct due diligence on business entities
- Daily monitoring of Adverse Media to ensure that all requirements are met before a relationship is established with new clients and existing clients
- Prepare compliance training material for bankers using the ABSA methodology and policies
- Deliver monthly compliance reports at sales meetings
- Stay abreast of the FIC Act changes
- Think of innovative ways to make ABSA systems better
- Ensure that all existing clients identified as High Risk or PEPs are re- onboarded in line with the special regulatory standards
- Ensure that all service levels agreements with support areas are met, escalated, and resolved timeously to enable delivery of acceptable client experience
- Escalate all clients that have interests in countries that are sanctioned as per the sanctions policy
- Use of Systems- ESP, Sales force, FBSS, Experian, Lemonade and World check.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
- Developed comprehensive training materials for new analysts, improving onboarding efficiency.
- Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
- Increased operational transparency by developing and implementing new reporting framework.
- Improved decision-making processes, providing senior management with detailed analysis and actionable insights.
- Conducted regular reviews of operations and identified areas for improvement.
Risk Agent
Digital Outsource Services (Betway)
06.2016 - 12.2016
- Processing and taking ownership of all incoming and outgoing contacts with clients
- Processing pertinent information into relevant databases
- Evaluate and monitor clients via online transactional screening
- Review client transaction and ensure that detailed and accurate updates are recorded
- Evaluate client accounts and take appropriate action as per business policies
- Check all account information by using internal control reviews and record comprehensive details in each instance on various software applications
- Send appropriate requests for documentation and review them for legitimacy
- Withhold the release of certain transactions when required to do so (via direct order or decision, as per our risk acceptance criteria)
- Report and record details of clients that do not meet legitimacy standards.
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
Legal Advisor
LIPCO (Law for All)
01.2016 - 06.2016
- Giving legal advice through telephonic consultations or personal consultation with clients
- The legal advice is in relation to any issue or type of law including labour law, criminal, civil and family law
- Explaining benefits that the different policy holders qualify for, depending on which legal policy they have
- Adhering to internal processes with relation to filing and keeping records of all legal files opened and closed
- Conduct research and analysis of legal problems
- Interpret laws, rulings, and regulations for individuals and businesses
- Read and interpret legal documents, such as summons, appeals, wills, contracts, and deeds
- Present facts in writing and verbally to clients and to legal mediators where necessary.
- Enhanced client satisfaction with timely and accurate legal advice on various matters.
- Reduced potential litigation risks by conducting thorough research and providing preemptive solutions to clients.
- Participated in continuing education programs to stay up-to-date on the latest legal developments within the industry.
- Managed complex cases effectively, prioritizing tasks according to urgency and importance.
- Built strong professional relationships with clients by consistently delivering excellent service based on integrity and expertise.
Education
Bachelor of Commerce - Compliance & Risk Management
Milpark Education
Distance Learning Online01-2027
Compliance Essentials -
University of Cape Town
02.2023 - 03.2023
Bachelor of Laws (LLB) -
University of The Western Cape
01-2026
Compliance Management -
University of The Western Cape
04.2001 -
Skills
Understanding of regulatory frameworks
Risk assessment and mitigation skills
Risk identification and mitigation strategies
Audit and compliance oversight
Risk assessment and monitoring
Regulatory reporting expertise
Stakeholder Liaison (FIC, FSCA, internal auditors)
Tools: Refinitiv, World Check, Experian, GoAML, Salesforce
Documentation review
Team mentorship
Affiliations
- Member, Compliance Institute of South Africa (CISA)
Timeline
Entity Compliance Specialist
Old Mutual International
06.2023 - Current
KYC Remediation Specialist
Old Mutual Wealth
02.2023 - 05.2023
Compliance Essentials -
University of Cape Town
02.2023 - 03.2023
Anti Money Laundering Analyst
Capitec Bank
11.2021 - 12.2022
KYC Onboarding Analyst
Absa Bank Regional Office
01.2017 - 10.2021
Risk Agent
Digital Outsource Services (Betway)
06.2016 - 12.2016
Legal Advisor
LIPCO (Law for All)
01.2016 - 06.2016
Compliance Management -
University of The Western Cape
04.2001 -
Bachelor of Commerce - Compliance & Risk Management
Milpark Education
Bachelor of Laws (LLB) -
University of The Western Cape