Andisa Zungu
Durban
Summary
I've pursued a National diploma in public administration at Durban University of Technology, specializing in Local Government. I am passionate about learning and applying the principles and practices of public administration. I have also demonstrated my academic excellence and research skills by co-authoring an international book on cybercrime and cyber warfare, published in 2023 and also acquired certifications best suited to support my theoretical studies. I’m open to job opportunities that will not only challenge me to do better, but also improve my soft & hard skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
OFFICE CO-ORDINATOR/ADMIN SUPPORT
EThekwini Municipality - Operation Sukuma Sakhe
07.2023 - 01.2024
- Implemented project management techniques to plan and execute successful office events by reserving venues, communicating schedules, and coordinating setup
- Utilized excellent organizational skills to retrieve and check files, ensuring prompt and accurate responses to requests
- Provided comprehensive office support by organizing meetings and assisting the manager with day-to-day functions
- Verified and addressed customer inquiries, ensuring proper tracking of service delivery and enabling staff performance evaluations
- Trained and mentored less experienced staff in managing workloads and assignments, effectively contributing to the fulfillment of organizational objectives
- Developed and maintained a file management system, creating and updating records with new files, documents, and information
- Implemented procedures to securely store all paperwork in designated places, promoting confidentiality of important documents
- Demonstrated strong communication skills by promptly responding to incoming phone calls and emails, facilitating professional and efficient correspondence
- Improved audit and reference processes by organizing and updating document management systems
- Assisted with administrative tasks such as making copies, sending taxes, and handling incoming and outgoing correspondence, promoting smooth communication within the office
- Contributed to the achievement of meeting objectives by promptly distributing minutes and outcomes.
OFFICE ADMIN ASSISTANT
Bhukwane Daniels Group
04.2022 - 12.2022
- Coordinated weekly meetings and appointments for office staff
- Generated comprehensive quality reports, presentations and spreadsheets, delivering to management within agreed deadlines
- Answered department emails within target timeframes to meet company communication targets
- Managed office correspondence, including emails, phone calls and mail, efficiently and promptly
- Maintained excellent team relationships by proactively helping others
- SUMMARY
- I provide efficient and effective support services to the H.O.D and the senior management team, handling various administrative tasks such as scheduling, correspondence, filing, and data entry
- I also assist with the coordination of events, meetings, and projects, ensuring that deadlines are met and quality standards are maintained
Education
National Diploma Of Public Administration - Local Government
Durban University of Technology
NATIONAL SENIOR CERTIFICATE - Matric
Port Shepstone High School
12.2020
Skills
- Invoice preparation
- Enterprise One - Oracle (JD Edwards)
- Share point System
- Administration
- Microsoft Office
- Project Planning/Management (Agile
- Waterfall Methodology)
- Problem-Solving
- Teamwork and Collaboration
- Clerical Support
- Supervision and leadership
- Analytical and Critical Thinking
Certification
• Certificate of Municipal Asset Management
• Google Certificate of Foundations of Project Management
• EFSET English Certificate (C1 Advanced)
Languages
English
Advanced (C1)
Zulu
Bilingual or Proficient (C2)
Timeline
OFFICE CO-ORDINATOR/ADMIN SUPPORT
EThekwini Municipality - Operation Sukuma Sakhe
07.2023 - 01.2024
OFFICE ADMIN ASSISTANT
Bhukwane Daniels Group
04.2022 - 12.2022
National Diploma Of Public Administration - Local Government
Durban University of Technology
NATIONAL SENIOR CERTIFICATE - Matric
Port Shepstone High School
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