Andile Mbangula
Summary
Dedicated to offering great assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Upbeat with strong relationship-building abilities.
Overview
5
5
years of professional experience
Work History
Receptionist /part-time waitress
Wangthai lagoon Beach hotel
Cape Town
01.2022 - 05.2024
- Calendar management,manage inventory of office supplies,administrative support, updated client details
- Answered phone promptly and directed incoming calls to relevant offices.
- Kept reception area clean and neat to give visitors positive first impression.
Debt Collector
Truworths
Cape Town
07.2021 - 12.2021
- updated customer details
- Collected on overdue accounts.
- Resolved customer disputes and disagreements.
- Educated debtors about payment plans.
- delivered customer service using scripted conversational.
Legal Assistant
Exigent Group Limited
01.2019 - 02.2020
- Legal Research, administration support, time keeping, document review, proofreading,
- Handled office scheduling and made notes for deadlines and other important dates .
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Education
Bachelor of Laws -
University of Western Cape
12.2022
Skills
- Computer literacy (word, excel, PowerPoint)
- Multi-tasking
- Fast learner
- Customer service
- Time management
- Communication
- Problem-solving
- Teamwork
- Telephone skills
- Customer/Client relations
Personal Information
- Date of Birth: 08/14/95
- Gender: Female
- Nationality: South African
Languages
English
Bilingual or Proficient (C2)
Zulu
Bilingual or Proficient (C2)
Xhosa
Bilingual or Proficient (C2)
Timeline
Receptionist /part-time waitress
Wangthai lagoon Beach hotel
01.2022 - 05.2024
Debt Collector
Truworths
07.2021 - 12.2021
Legal Assistant
Exigent Group Limited
01.2019 - 02.2020
Bachelor of Laws -
University of Western Cape