ANDILE KABINI
Johannesburg,GP
Summary
Motivated Waiter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant, and club customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Waiter
Moja Cafe
06.2023 - 01.2024
Waiter
Ethos Restaurant
11.2021 - 05.2023
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Boosted restaurant revenue by upselling appetizers, desserts, and beverages along with entrees.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
MATRIC -
LEKOA SHANDU SECONDARY SCHOOL
GAUTENG12.2022
Skills
- Food presentation
- Cleaning and sanitizing
- Guest Relations
- Reliable and Responsible
- Wine Knowledge
- Relationship Building
- Menu Recommendations
- Upselling and Cross Selling
- Fine Dining
- Food handling
- Food sales and promotion
- Adaptable and Flexible
Languages
English, Zulu, SeSotho,
Timeline
Waiter
Moja Cafe
06.2023 - 01.2024
Waiter
Ethos Restaurant
11.2021 - 05.2023
MATRIC -
LEKOA SHANDU SECONDARY SCHOOL
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