ANDERLIZE HALIMA ALLIJAN
NEWCASTLE,LENNOXTON
Summary
Confident Sales Assistant providing excellent customer service thanks to exceptional people skills and dedicated work ethic. Experienced in providing accuracy and efficiency in day-to-day store tasks. A strong team player, proficient in monitoring security and serving diverse customer needs. Experienced with strong retail background and experience in customer service, merchandising and stock management. Dependable individual offering outstanding levels of service through helpful, effective communication. Bringing a can-do attitude to all tasks, ensuring jobs are completed accurately and efficiently for continued customer and management satisfaction.
Overview
6
6
years of professional experience
12
12
years of post-secondary education
Work History
AFTERSALES ASSISTANT & CASHIER
BAWAS SUPERSTORE
NEWCASTLE, KwaZulu-Natal
10.2021 - Current
- Delivered outstanding customer care with proactive sales and listening skills.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed and resolved customer complaints to maintain customer loyalty and satisfaction.
- Recommended products and services to customers based on requirements.
- Assisted customers with finding items, completing exchanges and obtaining refunds.
- Helped meet business needs by working extra shifts.
- Completed opening and closing procedures each day.
Retail cashier
PEP
LADYSMITH, KwaZulu-Natal
04.2018 - 10.2021
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
- Displayed and restocked merchandise by following brand guidelines.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Educated customers on promotions, offers and special events to enhance product sales.
- Delivered outstanding customer care with proactive sales and listening skills.
- Counted change correctly and issued customer receipts.
Retail sales assistant
RAGE
Ladysmith, KwaZulu-Natal
10.2018 - 12.2019
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Adhered to company procedures and guidelines to maintain compliance.
Education
Higher National Diploma -
ISLAMIC EDUCATIONAL CENTRE
Ladysmith, KwaZulu-Natal ,SOUTH AFRICA 01.2001 - 12.2012
Skills
- Complaint handling
- Store merchandise stocking
- Loss prevention
- Payment processing
- Cash register operations
- Credit and debit processing
- Service knowledge
- Store appearance maintenance
- Customer relations
- Order taking
- Price changes
Languages
English
Fluent
ISIZULU
Intermediate
Timeline
AFTERSALES ASSISTANT & CASHIER
BAWAS SUPERSTORE
10.2021 - Current
Retail sales assistant
RAGE
10.2018 - 12.2019
Retail cashier
PEP
04.2018 - 10.2021
Higher National Diploma -
ISLAMIC EDUCATIONAL CENTRE
01.2001 - 12.2012
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