Lutho Ntantiso
Business Analyst
Johannesburg
Summary
A qualified and experienced Business Analyst with a computer science and information systems background. I am a motivated individual with a keen eye for identifying and providing business solutions to rectify inefficiencies and business problems. Throughout my career, I have collaborated with different teams, business areas and brands to elicit requirements and define workable solutions to business requirements. Demonstrably experienced in both waterfall and agile software development lifecycle methodologies. My personal or career objective is to build a long-term career in the field of IT with great opportunities for learning and development.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work History
Senior Business Analyst
FNB Commercial Project and Operations
10.2024 - Current
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Process and manage business requests from various units.
- Organize and lead project kickoff sessions with relevant stakeholders to elicit requirements, and define clear project objectives and deliverables.
- Identify key stakeholders and impacted areas and ensure their inputs are incorporated.
- Conduct Business Impact Assessments to determine the implications on existing capabilities.
- Collaborate with business units to clarify requirements and assess feasibility.
- Work with the technical team to initiate technical impact assessments.
- Tested and validated functionality of solutions in line with business requirements.
- Provide continuous business support throughout the SDLC.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
Intermediate Business Analyst
FNB ConnectMe
01.2021 - 09.2024
- Critically evaluated information/requirements gathered from stakeholders and decomposed high-level information to drive thinking for business solutions.
- Documented process flows and implemented requirements for functional improvements.
- Assisted in the development of a proposed system design in accordance with the Agile development methodology.
- Ensured that issues were identified, tracked, reported on, and resolved in a timely manner during software development.
- Built sustainable relationships and collaborating with different teams across all product houses and segments. These teams include risk, learning and development, sub-segments etc.
- Successfully tested implemented solutions and providing post implementation report to monitor performance.
- Facilitated the implementation of QA and day-to-day routing maintenance systems for different communication channels.
- Tested and validated functionality of solutions in line with business requirements.
- Defined MI or reporting requirements and integration points on impacted systems.
- Showcased demo of a product during sprint demo and review meetings
Research and Development
University of the Western Cape
01.2019 - 12.2019
- Research on Smart Cities and IoT.
- Evaluated research findings to provide key development insight.
- Implementation - Applied Programming and other IoT techniques to achieve reliable research outcomes.
- Made use of SDLC methodologies to achieve intended project goal (Agile and Waterfall)
Tutor
University of the Western Cape
01.2019 - 11.2019
- Tracked student progress through regular assessments, promptly addressing knowledge and skills gaps.
- Delivered quizzes and activities to track student comprehension.
- Assessed student needs.
- Provided constructive feedback for each tutoring session to determine future needs.
- Built strong and trusting rapport with students.
Education
Bachelor of Science (Honours) - Computer Science
University of The Western Cape
Johannesburg, South Africa 01.2019 - 12.2019
Bachelor of Science - Computer Science
University of The Western Cape
Cape Town, South Africa 01.2016 - 12.2018
Matric -
Holy Cross High School
Mthatha, South Africa 01.2013 - 12.2015
Skills
Agile and Waterfall methodology
Stakeholder management
Requirements gathering
Facilitation (JADs, Brainstorming)
User acceptance testing
Business process improvement
Project Management
SQL proficiency
Software development lifecycle
Process mapping
Prototyping (UX with Figma)
Programming (Python, Java)
APIs
Microsoft Office Suite
UML diagrams
Sequence diagrams
Accomplishments
- Accenture Scholarship.
- Golden Key member.
- Journal Paper publication: A review study on Federated machine learning.
Timeline
Senior Business Analyst
FNB Commercial Project and Operations
10.2024 - Current
Intermediate Business Analyst
FNB ConnectMe
01.2021 - 09.2024
Research and Development
University of the Western Cape
01.2019 - 12.2019
Tutor
University of the Western Cape
01.2019 - 11.2019
Bachelor of Science (Honours) - Computer Science
University of The Western Cape
01.2019 - 12.2019
Bachelor of Science - Computer Science
University of The Western Cape
01.2016 - 12.2018
Matric -
Holy Cross High School
01.2013 - 12.2015
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