Summary
Overview
Work History
Education
Skills
Websites
Passions
Additional Information
Timeline
Generic
ANASTASIA CLAIRE

ANASTASIA CLAIRE

TFEL TEACHER
Durban

Summary

As a leader, I understand the importance of continuous learning and personal growth. With a diverse background in administration, finance, customer service, and teaching, I have honed my time management skills and consistently meet deadlines. Collaborating with various teams has strengthened my ability to work effectively and communicate professionally. My experience as a teacher allows me to engage and inspire others. Being a distance learner has taught me how to balance multiple tasks within limited time, enhancing my prioritization and efficiency. I bring ambition, dedication, and hard work to any role I undertake, ensuring a positive contribution to your business. I am committed to lifelong learning and adaptability in this rapidly changing environment. The opportunity to apply my knowledge and skills in a challenging role that promotes professional growth and adds value to the team excites me greatly.

Overview

4
4
years of professional experience
2
2
Languages

Work History

Customer Service

Flowers at the Pearls
01.2024 - 09.2024
  • Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
  • Implemented process improvements based on performance metrics analysis, leading to increased productivity within the department.
  • Streamlined call handling processes for improved efficiency and reduced wait times.
  • Described product and service details to customers to provide information on benefits and advantages.
  • Admin


Reference:

Adline Kuppasamy(Owner)- 065 906 8959

Educational Assistant Teacher

Coolkids Aftercare
01.2023 - 12.2023

• Planned and led engaging activities to support children’s academic and social development in an aftercare setting.

• Provided homework assistance and one-on-one support to ensure each child’s understanding and success in schoolwork.

• Fostered a safe, positive, and inclusive environment, encouraging teamwork, creativity, and respect among students. • Communicated regularly with parents and caregivers about student progress, behavior, and any areas needing additional attention.

• Managed classroom dynamics and maintained an organized space conducive to learning and play. This description emphasizes your role in supporting children’s development, both academically and socially, in a structured and caring environment.


Reference :

Abigail (Owner)-074 739 7463

Administrative Clerk

Crissam Trading
01.2022 - 12.2022
  • Company Overview: Accounting firm
  • Finance
  • Administration
  • Reduced monthly reporting errors through implementing Excel-based validation checks
  • Streamlined invoice processing
  • Managed financial data



Reference :

Pinky Sewnarain ( Director/Owner) -083 794 0762


Administrator

IPID Security and Investigations
07.2021 - 12.2021
  • Customer service
  • Invoicing
  • Finances
  • Reduced average query response time.
  • Boosted administrative efficiency
  • Achieved a increase in data accuracy by enhancing Excel data entry processes


Reference :

Farook Alli - (Director/Owner) -083 786 5134

Administrator & customer service

Tunnex funnels
01.2021 - 06.2021
  • Company Overview: Marketing company
  • Boosted operational efficiency
  • Marketing company


Reference:

Joshua Moodliar (Owner)-061 366 9469

Education

Bachelor of Degree - business administration in logistics and supply chain management

IIE Rosebank College
01.2021 - 12.2024

Bachelors Pass - Subjects

Palmview Secondary School
Durban
04.2001 -

Bachelors Degree - Bachelor of Education in Foundation Phase Teaching

Stadio
Durban
04.2001 -

Certificate - Teaching English As A Foreign Language

I-TO-I TEFL
South Africa
04.2001 -

Skills

Skills

Time Management: Proven ability to manage multiple tasks efficiently and meet deadlines consistently, developed through distance learning and professional experience

Customer Service: Skilled in addressing inquiries and ensuring client satisfaction, with experience in fast-paced customer-facing roles

Teaching & Student Support: Experienced in creating engaging learning activities and providing student support in aftercare settings

Administrative Efficiency: Expertise in streamlining processes to boost efficiency, reduce response time, and improve data accuracy

Financial & Data Management: Strong understanding of invoicing, reporting, and data validation, enhancing accuracy and operational efficiency

Communication & Teamwork: Effective communicator with strong interpersonal skills, able to collaborate well within teams and across departments

Microsoft Office Proficiency: Proficient in Excel, Word, PowerPoint, and Access, utilizing these tools to improve reporting, scheduling, and administrative tasks

Passions

Passions:

 Education and Lifelong Learning: I am deeply passionate about personal and professional growth, continually seeking new knowledge and skills through online education and self-study. 

Teaching and Mentorship: I find joy in sharing knowledge and empowering others, fostering an environment where students can thrive and develop their potential. 

Creative Arts: Engaging in drumming and singing allows me to express my creativity and develop discipline and focus. 

Culinary Arts:I enjoy cooking as a way to explore different cultures and create memorable experiences through food. 

Animal Welfare:I have a strong affinity for animals and actively support initiatives that promote their well-being and protection. 

Community Engagement: I am dedicated to making a positive impact in my community, whether through volunteer work or participating in local events that support children and families.

Additional Information

Key Achievements

• Successfully reduced average query response time and boosted administrative efficiency at IPID Security and Investigations.

• Implemented Excel-based validation checks at Crissam Trading, reducing monthly reporting errors and improving financial accuracy.

• Streamlined invoice processing, increasing efficiency in financial operations.

• Taught and supported students at Cool Kids Aftercare, creating engaging activities and fostering a positive learning environment.

• Enhanced customer service experience as a Customer Service Clerk at Flowers at The Pearls, ensuring customer satisfaction and managing inquiries with professionalism.

• Developed strong time management skills as a distance learner, balancing multiple tasks and consistently meeting deadlines. These achievements reflect your diverse skills in administration, finance, teaching, and customer service, emphasizing

Timeline

Customer Service

Flowers at the Pearls
01.2024 - 09.2024

Educational Assistant Teacher

Coolkids Aftercare
01.2023 - 12.2023

Administrative Clerk

Crissam Trading
01.2022 - 12.2022

Administrator

IPID Security and Investigations
07.2021 - 12.2021

Administrator & customer service

Tunnex funnels
01.2021 - 06.2021

Bachelor of Degree - business administration in logistics and supply chain management

IIE Rosebank College
01.2021 - 12.2024

Bachelors Pass - Subjects

Palmview Secondary School
04.2001 -

Bachelors Degree - Bachelor of Education in Foundation Phase Teaching

Stadio
04.2001 -

Certificate - Teaching English As A Foreign Language

I-TO-I TEFL
04.2001 -
ANASTASIA CLAIRETFEL TEACHER