Ané Arangies

This position is temporary due to information that I cannot disclose online - however I do have permission to disclose it in person.

As I am very familiar with this property and the Staff working there, it is like being Home.

Management of the entire property includes 10 Guest Villas, Gardens, Swimming Pool, Garages, Gatehouse.

(The Manor House is currently rented out)

Staff Team of 5

All Admin, Bookings, Payments, Updates etc.

Check-ins & Check-outs are handled by the staff however I have to confirm each one and give it through on a daily basis.

Liaising with the Estate Security Gate, and Estate Manager from time to time.

Assisting and co-ordinating small private functions.

Maintenance of the properties & gardens

Day-to-Day running of a very busy Guesthouse

• Part time Au Pair for Mr Herbert
• 2 children, aged 8 and 11
• Driving for both children, making lunch, keeping kitchen neat & tidy, assist with pet care
• Part time House-sitting and Pet sitting for various families whilst away on holiday/business
• Looking after private residences while owners are away, taking care of pets, raging from an African Grey parrot to Chow dogs, checking on Housekeeper & cleaning, overall security of properties
• Plant care as needed
• Part time assistance for the South African Butler Academy during training of November course
• Hands-on helping with anything from admin to preparing lunch for 20 pax from scratch
• Part time typing for 'Maon Projects' (Construction), assisting with Health and Safety Files for building sites.

Overseeing Breakfast service set-up by the Chefs

Checking Table settings, cutlery etc

Opening of all curtains upon security checks by Private Security

Greeting the Family at breakfast

Serving as required - not always requested

Receiving updates from Security Head

Ensure Family leaves residence on time for daily excursions

Oversee Housekeeping

Checking of all rooms

Liaising with Head of Security i.e. Family's return / requirements

Checking in with Chefs re dinner preparations

Checking Table settings, cutlery etc

Assisting with Dinner service

Closing the residence upon go-ahead of Security for the night.

Seeing that everything is in order for the next day.

This position started out as a 2-month Short Contract, to assist a local Family with a terminally ill mom who had Brain Cancer. The position ended up lasting 2 years.

• Oversee 3 teenage daughters in general
• Driving for morning school runs, Afternoon activities
• Drawing up shopping lists for the week
• Shopping and running ad-hoc errands
• Drawing up the weekly dinner menu with Mr De Wet
• Cooking home-cooked dinners for the family, packing lunch boxes, making salad platters, baking from time to time
• Welcoming guests and medical staff
• Plant care
• Personal caring for Mrs De Wet when she got weaker.

This was one of the toughest positions I have ever held, due to the extreme difficulty of the situation and everyone's emotions involved. However, I will remember them always and I carry Mrs De Wet in my heart daily.

• Oversee & manage the private residence of a family of 6 (this was an extensive private residence/Smart Home, with a pool, cinema, games room, Gaming area, wine cellar, gym, guest unit, Green Wall etc)
• Oversee & manage a staff of 4 (Chef, Houseman, Housekeeper, Gardener)
• Oversee & manage family pets which included 3 x Main Coon cats, 2 x Pomeranian dogs, 6 Chickens
• Oversee all House Projects: such as Curtain Cleaning, Maintenance, Installations, etc
• This is a hands-on position that required me to step into any roll at any moment
• Staff schedules and tasks (changing hourly)
• Staff training on various topics such as cleaning, maintenance, machinery, chicken feed etc
• Follow conversations on Whatsapp groups, update groups, update Trelo lists, shopping lists etc
• Oversee the general cleaning of the residence
• Take note of in-house stock and draw up shopping lists accordingly
• Online & physical shopping weekly / as needed
• Attention to detail - family was very specific in their requirements
• Inhouse plant care
• Childcare/Proxy parenting while parents are on business trips
• Housesit when the whole family went away
• Oversee the meal plan in conjunction with the chef
• Oversee work in the veggie garden, general garden, hedges, fountain & pool etc
• Admin related tasks: receiving phone calls, emails, answer the gate, assist with deliveries etc
• Assist family in packing/unpacking
• Prepare for holidays, special events or parties
• Ensure housekeeping is up to standard and all amenities are stocked and filled up: all rooms
• Oversee the laundry, ironing & stain treatment
• Ensure fresh produce in the fridges are stocked and filled up correctly
• Oversee refuse disposal and recycling
• Payments as and when required
• Filing as and when required
• Organizing stock as and when required
• Driving
• Any ad-hoc duties that the family may require on a daily basis.

• Personal Assistance for owners, acting as point of contact between them and property managers
• Oversee staff as required by owners, various properties, various departments
• Follow conversations on messenger groups
• Take control of stock room
• Sort out stock theft (this was a huge problem)
• Organize and arrange stock
• Ordering stock online, follow up on delivery logistics (island), receiving stock in bulk
• Stock administration (checking invoices, follow up for payment, check up on refunds etc)
• General cleaning of properties, private residence
• Correct storage and organization of stock inside storage room
• Receiving, delegating and maintaining budgets on weekly and bi-weekly basis for supplies: all food and cleaning stock needed for all 3 businesses and residence
• Ensured every item was accounted for
• Assist with cooking when required
• Assist with baking for hotel deli stand when required
• Assist with making hand made soap for Hotels when required
• Assist owners in advice with regards to 2 Hotel properties regarding reception, admin systems, filling, protocols, etc
• Meetings with staff members as required
• Set up staff schedules etc
• Which was not in place, set up a diary for scheduled appointments, assisting with keeping track of upcoming events
• Family had no filing system in place when I started, assist family in setting up a proper filing system
• With regards to maintenance - ordering equipment needed including water tanks, arranging maintenance for mold on ceilings
• Checking if maintenance is required for toilets, lights, airconditioning, fridges, painting, remote controls etc
• Setting up of guestrooms and ensure all amenities are ready with additional towels and linen
• Room inspections, drawing up lists of errors for correction
• Assisting in 3rd property serving as Air B&B host - all admin related, assisted with set up from cleaning, training, admin etc
• Any and all assistance owners might need from time to time
• Filing, housesitting, cooking, housekeeping, general administration, baby-sitting, pet care, shopping, driving and baking
• Cared for children when owners needed to go to eco resort
• Children aged between 9 - 15, assisted with supervision.

• General Manager overseeing the daily operations of a busy Stellenbosch guesthouse
• Check shopping lists with Housekeeping & Chef
• Managing 7 staff members and staff schedules
• Guest liaison, overseeing breakfast, acting as concierge when needed
• Following up on payments, Invoices, refunds
• General administration duties: Phone, Email, Typing, etc
• Ensuring that all policies and procedures are adhered to
• 9 - bedroom on-suite property with outside pool and on-site laundry
• Plan, organize and execute small functions on behalf of owner
• Assist owner with PA duties as and when needed, including a formal dinner gala for 300 guests
• This was a live-in position on-site with my 6-year-old daughter
• On standby over weekends, after hours and on public holidays
• Due to staff shortage, Worked 12 days on and then 2 days off
• Point of contact between owner & staff, also guests and owner.

• Shopping
• Cooking
• Driving
• Healthy lifestyle solutions
• Office administration
• Garden care.

• Assisting owner on her farm to establish a new farm shop
• Acted as Duty Manager at guesthouse: The Homestead Villas.

• Full training over a 14-day period as part of interview process in clients' London residence in the very prestigious Wentworth Estate
• Postition was in Cape Town, South Africa and trained under their Resident Manager at London residence
• Preparing breakfast and setting the breakfast room
• Drawing up shopping lists, Shopping, running errands
• Preparing, cooking & serving all meals of the day
• Laundry & Housekeeping
• Preparing guestrooms for family to stay
• Receiving guests
• Room checks
• Menu planning
• Ensuring the residence is in order at end of evening for following day.

• All residential training done for excellent service such as housekeeping, cooking, residential management, staff management, chauffeuring, silver service, afternoon tea, receiving guests, basic flower arrangement etc
• Special care: silver, glass, leather, wood, high street fashion garments etc
• Full certification available to work as Butler/House Manager in either private or corporate setting
• Butlers are multi-skilled to fit into a variety of surroundings such as Yachts, Cruise ships, Private jets, Private Households, Corporate Companies, Palaces etc.

• Assisting with sales in the upmarket Tyger Valley Store, Northern Suburbs
• Working with exquisite, high end real diamond jewelry.

• 12 Guest units inside a security estate in the Northern Suburbs of Cape town
• Oversee entire property, gardens, swimming pool, irrigation, fountains, etc
• Oversee 5 staff members, staff schedules & staff training
• Handle all inquiries via e-mail and telephone, manage bookings, payments, cancellations etc
• Receiving guests, explaining rooms & property, answering any questions
• Handling check out and check ins
• Catering, conferencing, functions, payments, guest relations
• Liaison with corporate companies
• Assisting with all ad-hoc tasks
• Reservations
• Admin
• Housekeeping schedules
• Meetings
• HR
• PA work to the owner as required
• Assisting with various properties
• Kids parties
• Driving
• Managed phone 24/7
• Drawing up shopping lists
• Ordering, purchase and collecting of goods
• Oversee all maintenance, work, installations, projects etc on property
• Assisting with diary management as/when required.

• Position was sole charge, General managers positions with only 1 staff member assisting me
• Day started with opening at 6am, preparing and cooking breakfast for all guests
• Serving and cleaning up after breakfast
• Handling check outs and payments
• All admin and queries
• Room checks and guest satisfaction
• Walk inns and telephone calls
• Assisted with building guest comments on website
• Owners went away frequently for a fortnight and I ran entire establishment on my owner
• Closing at 9pm.

• Collecting children, ages 3 and aged 7 at separate schools
• Preparing lunch and assisting eldest with homework
• Drive children to afterschool activities
• Bath time
• Shopping for new outfits and birthday gifts
• Taking children to playdates and parties
• Assist with their own birthday parties
• Housesitting when family on holiday
• Garden care, pet care and security.

• Full day sole charge care of 18-month-old girl, fetch 7-year-old sister from school
• All meals, laundry, room care and outings etc.

• General administration, filing, typing, making and receiving phone calls, sending and receiving emails etc.

• Temporary post to assist Linda in her home-based office
• Receiving faxes from hundreds of clients, interacting with clients telephonically and assisting with queries and client problems.

• Admin duties as filing, typing, faxing, organizing meetings and keeping the diary up to date
• Interacting with clients, personally and telephonically
• Assisting with queries and client problems
• Interacting with insurance houses and brokers.

• Day to day functioning of coffee shop
• Serving clients
• Ordering new stock
• Assisting other manager in general duties such as kitchen staff, security, daily cash ups and financial summaries.

• Sole care of 5-month-old baby daughter
• Getting her up, feeding, outings, bath time, visits to her grandparents, playdates, cooking, nap times etc.

• General office duties such as typing, filing, faxing and telephone.

• Weekend and part time management working alongside 2 permanent managers helping to ensure that the lodge operate superbly and that all guests are looked after and cared for
• Several shifts, mornings, afternoon and or evening shifts
• Bookings, checking in and out, payments, kitchen duty, overseeing and helping housekeepers, setting up conference facilities, queries etc
• Was practical training for Intec course.

• General office duties as typing, filing, faxing and telephone
• Position changed to part time admin and part time PA duties, assisting the leading pastor.

• Started this post while in Grade 11 as part time post
• Shop was later sold and new management took over at beginning 2003
• Assisting clients, ordering products and assisting with day to day duties around the shop.