Hi, I’m
Amukelani Euphine Mhlarhi
Secretary
Johannesburg,GP
Summary
Proven professional with a track record of enhancing operational efficiency at Mid Gate Clinic through expert database administration and exceptional communication skills. Demonstrated ability to multitask and maintain meticulous records, contributing to a significant reduction in data entry errors. Skilled in fostering positive customer relationships and streamlining billing processes for improved financial accuracy.
Overview
3
years of professional experience
1
Language
4
years of post-secondary education
Work History
Mid Gate Clinic
Admin Clerk
06.2024 - Current
Job overview
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Proofread and edited professional documents to fix errors.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Processed and prepared documents such as business or government forms and expense reports.
- Improved customer service with prompt and accurate handling of inquiries, contributing to positive office environment.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
MPM Medical
Medical Office Assistant
01.2024 - 04.2024
Job overview
- Obtained pre-authorization from insurance companies ahead of medical services.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Updated patient information and insurance details for accurate electronic medical records.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Reconciled daily payments received and prepared deposits for smooth office finances.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Assisted with medical coding and billing tasks.
Witbank Provincial Hospital
Secretary
10.2021 - 06.2023
Job overview
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Education
Nkangala Tvet CollegeMpumalanga
BBA from Management Assistant National Diploma
07.2019 - 04.2023
Skills
Communication Verbal and writing Skill
Filing systems
Daily Reporting
Clerical Support
Documentation and Recordkeeping
Database entry
Database Administration
Billing and Invoicing
Spreadsheet development
Schedule Management
Multitasking Abilities
Timeline
Admin Clerk
Mid Gate Clinic
06.2024 - Current
Medical Office Assistant
MPM Medical
01.2024 - 04.2024
Secretary
Witbank Provincial Hospital
10.2021 - 06.2023
Nkangala Tvet College
BBA from Management Assistant National Diploma
07.2019 - 04.2023