Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Amukelani Euphine Mhlarhi

Secretary
Johannesburg,GP

Summary

Proven professional with a track record of enhancing operational efficiency at Mid Gate Clinic through expert database administration and exceptional communication skills. Demonstrated ability to multitask and maintain meticulous records, contributing to a significant reduction in data entry errors. Skilled in fostering positive customer relationships and streamlining billing processes for improved financial accuracy.

Overview

3
years of professional experience
1
Language
4
years of post-secondary education

Work History

Mid Gate Clinic

Admin Clerk
06.2024 - Current

Job overview

  • Entered data into system and updated customer contacts with information to keep records current.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Input data and processed system change to generate accurate reports.
  • Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
  • Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
  • Proofread and edited professional documents to fix errors.
  • Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
  • Processed and prepared documents such as business or government forms and expense reports.
  • Improved customer service with prompt and accurate handling of inquiries, contributing to positive office environment.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

MPM Medical

Medical Office Assistant
01.2024 - 04.2024

Job overview

  • Obtained pre-authorization from insurance companies ahead of medical services.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Reconciled daily payments received and prepared deposits for smooth office finances.
  • Received, recorded and filed medical payments by check, cash, and credit card.
  • Assisted with medical coding and billing tasks.

Witbank Provincial Hospital

Secretary
10.2021 - 06.2023

Job overview

  • Maintained daily report documents, memos and invoices.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.

Education

Nkangala Tvet College
Mpumalanga

BBA from Management Assistant National Diploma
07.2019 - 04.2023

Skills

Communication Verbal and writing Skill

Timeline

Admin Clerk

Mid Gate Clinic
06.2024 - Current

Medical Office Assistant

MPM Medical
01.2024 - 04.2024

Secretary

Witbank Provincial Hospital
10.2021 - 06.2023

Nkangala Tvet College

BBA from Management Assistant National Diploma
07.2019 - 04.2023

Similar Profiles

CREATE PROFILE
Amukelani Euphine MhlarhiSecretary