Highly determined and motivated, I approach work with a strong sense of purpose. Possessing the ability to maintain a balanced perspective and an optimistic outlook, I thrive in challenging situations and consistently find effective solutions. My positive and enthusiastic nature allows me to embrace and excel in any challenge that comes my way.
Overview
22
22
years of professional experience
Work History
Driver
Bounce Shuttles
02.2017 - Current
Enhanced customer satisfaction by providing timely and efficient transportatation.
Achieved safe driving records by consistently following traffic rules and regulations.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Provided exceptional customer service, addressing concerns and resolving issues promptly.
Delivered goods and products to customer on time and in excellent condition.
Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Logistics and Sales Support
Manufacturing Online Marketplace (Pty) Ltd
06.2016 - 07.2017
Receive orders via phone, e-mail, and fax, and enter orders into the system and process them accordingly
Place purchase orders and confirm sale
Coordinate shipments with carriers
Arrange equipment, loading/unloading scheduling and requirements
Communicate with customer on shipping schedule
Forecast, gather, input and coordinate inventory activity data to accurately reflect product movement, and ensures product availability for future orders/shipments
Enter data into system for invoicing
Compile invoice information monthly for summary billing to certain customers
Track and trace movements of the shipments to ensure ETA
Maintain and update system database regarding customers, products, suppliers, pricing
Reason for Leaving: Company Liquidated
Worked well in a team setting, providing support and guidance.
Managed time efficiently in order to complete all tasks within deadlines.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Internal Sales
WH Rosenmeyer Holdings (Pty) Ltd
01.2006 - 01.2015
Prospect and build a sales pipeline for the Outside Sales via outbound calling as well as emailing Communications, and other direct marketing methods
Buying FEC and confirming the rate when paying overseas suppliers
Keep track record of all shipping documents
Drive leads through the sales process by initiating face-to-face appointments with Customer
Meet daily, weekly, and monthly phone calls and email communication goals in accordance with Strategic plan developed by the Director
Consistently log and record each-and-every outreach made, producing regular activity reports as requested by Director
Incented to close Bigger deals independently
Sales Representative
Hazon Trading (Pty) Ltd
01.2003 - 01.2005
Makes personal sales calls at customer sites on a regular basis
Establishes and maintains customer relationship
Follows-up on all generated quotations to assure that the customer is being serviced
Generate sales orders, Invoices, Quotations as well as Internal Transfers
Associates, Counter Sales and support personnel; encourages and assists
Completes sales call
Fulfills customer needs
Assists customers with problem solving
Sales support
Coordinates customer returns
Reporting customer comments to management
Reason for Leaving: The Owner bought New Company and takes me with him to new company
Vice President, Business Development APAC at CIBT Inc. (Owned by Antares Capital)Vice President, Business Development APAC at CIBT Inc. (Owned by Antares Capital)