Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Amogelang Motlhatlego

Sixty60 Customer Representative
Pretoria

Summary

As a dedicated Store Shopper at Checkers 60Sixty with two years of experience in retail, excelling in efficiently fulfilling customer orders with precision, leveraging in-depth knowledge of store layouts and strong attention to detail. My adeptness in order retrieval, safe packing, and adherence to health and safety policies contribute to a seamless and quality customer experience. With an academic background in Business Administration in Logistics and Supply Chain Management, my commitment to excellence, effective communication, and problem-solving skills positions me as a valuable asset in ensuring a smooth shopping process for customers.

Overview

3
3
years of professional experience
2
2
Languages

Work History

Store Shopper

Checkers60Sixty
5 2023 - Current

Responsibilities :

  • Receiving and checking orders to fulfill customer requests accurately.
  • Utilizing knowledge of store layout to efficiently locate items for picking.
  • Ensuring precision in retrieving orders based on quantity, quality, and size.
  • Safely packing and arranging orders in bags following guidelines for efficient collection.
  • Adhering to health and safety policies and maintaining quality standards.

Packer

Checkers
02.2023 - 05.2023
  • My responsibilities were:
  • Providing a welcoming and courteous experience for customers.
  • Assisting customers in finding products and sharing information on promotions or discounts.
  • Efficiently scanning and processing items.
  • Verifying correct prices for each item during checkout process.
  • Managing various payment methods, including cash, credit cards, and mobile payments.
  • Carefully packing customer purchases to prevent damage during transportation.
  • Maintaining awareness of fragile or perishable items and managing them appropriately.
  • Addressing customer inquiries about products, prices, or store policies.
  • Directing customers to appropriate store personnel or departments for further assistance.
  • Collaborating with other store personnel for a smooth shopping experience.
  • Communicating effectively with colleagues and supervisors to resolve issues or concerns.

Peer Group Trainer

MIET Africa
07.2021 - 03.2022

Responsibilities were:

  • Capturing learner information for the Adolescent Girls and Young Women's (AGYW) program enrolment using the eSoftware (MyHope).
  • Completing sanitation delivery sheets and career day attendance registers.
  • Documenting and capturing all program activities using biometric system.
  • Providing updates and progress reports on delivery time scales to our supervisor.
  • Ensuring timely and meaningful reporting of all program activities.
  • Collaborating with the team and offering support in their duties.

Education

Business Administration in Logistics And Supply Chain Management - Business Administration

IIE Rosebank College
Pretoria, South Africa
01.2018 - 2021.05

National Senior Certificate - Grade 12 -

Die Hoerskool Langenhoven
Pretoria, South Africa
01.2012 - 2016.05

Skills

  • Analytical Thinking

  • Active Listening

  • Customer Service

  • Verifying Order Accuracy

  • Online Order Processing

  • Product Knowledge

  • Decision-Making

  • Sales proficiency

  • Trend understanding

  • Leadership Skills

  • Problem Solving

  • Organizational Skills

  • Analytical Thinking

Accomplishments

  • Achieved being the picker of the week x3 times by completing my orders with accuracy, speed and efficiency.

References

Joyce Masebe| Checkers | Administration Manager | 072 420 1649

Amelia Lodi | MIET Africa | Group Coordinator | 084 607 6139

Timeline

Packer

Checkers
02.2023 - 05.2023

Peer Group Trainer

MIET Africa
07.2021 - 03.2022

Business Administration in Logistics And Supply Chain Management - Business Administration

IIE Rosebank College
01.2018 - 2021.05

National Senior Certificate - Grade 12 -

Die Hoerskool Langenhoven
01.2012 - 2016.05

Store Shopper

Checkers60Sixty
5 2023 - Current
Amogelang MotlhatlegoSixty60 Customer Representative