Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Amod Naseem Ebrahim

Receiving Manager
Durban,KZN

Summary

Resourceful Administrator with strong multitasking and communication skills. Skilled in scheduling, filing, and document management. Expert in troubleshooting and problem-solving. Committed to delivering high-quality customer service.

Overview

13
13
years of professional experience
2
2
Languages

Work History

Receiving Manager/ Store Man /Quality Assurer/ Returns Clerk

U&G Fabrics
Durban
03.2025 - 06.2025
  • Oversaw incoming goods + containers and ensured accurate stock receipt.
  • Coordinated with suppliers and delivery teams.
  • Supervised a team of warehouse staff.
  • Maintained warehouse records and stock levels.
  • Improved receiving processes to boost efficiency.
  • Maintained inventory records and resolved discrepancies.
  • Inspect all stock received to ensure Quality of products are up to standard.
  • Receive, inspect and credit all returns accordingly.

Driver Allocator

01.2021 - 01.2022
  • Reconciled drivers' deliveries, ensuring accuracy by cross-checking against vehicle tracker reports.
  • Allocated orders to drivers and planned efficient routes for timely deliveries.
  • Maintained clear communication with drivers and resolved any issues or concerns.
  • Assisted in other administrative tasks as needed.

Sales Administrator

06.2016 - 09.2019
  • Processed and amended invoices with high attention to detail.
  • Liaised with representatives, providing excellent customer service and resolving inquiries.
  • Handled telephonic sales and efficiently captured invoice data.
  • Inspected items in orders against invoices to ensure accuracy before shipment.

Customer Service Representative

03.2015 - 12.2015
  • Assisted customers with account queries and provided personalized solutions.
  • Conducted telephonic sales and effectively promoted products and services.
  • Handled customer concerns and ensured a positive customer experience.

Sales Associate

12.2012 - 01.2014
  • Conducted cash sales and assisted customers with their inquiries and needs.
  • Demonstrated product knowledge and recommended suitable options to customers.
  • Provided exceptional customer service, resulting in increased customer satisfaction.

Education

High School Diploma -

Sea Cow Lake Secondary School
Durban
12.2012

Skills

Administration

Attention to Detail

Communication Skills

Coordination

Customer Experience

Customer Satisfaction

Customer Service

Excel

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Personal Information

  • Date of Birth: 03/02/94
  • Nationality: South African

Timeline

Receiving Manager/ Store Man /Quality Assurer/ Returns Clerk

U&G Fabrics
03.2025 - 06.2025

Driver Allocator

01.2021 - 01.2022

Sales Administrator

06.2016 - 09.2019

Customer Service Representative

03.2015 - 12.2015

Sales Associate

12.2012 - 01.2014

High School Diploma -

Sea Cow Lake Secondary School
Amod Naseem EbrahimReceiving Manager