Amiena Carelse

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
• Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
• Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
• Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
• Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
• Enhanced communication within office by implementing centralized digital messaging platform.
• Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
• Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
• Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
• Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
• Increased customer satisfaction by developing effective client feedback system that led to service improvements.
• Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Launched quality assurance practices for each phase of development
• Established performance goals for employees and provided feedback on methods for reaching those milestones.

Same Position held at BT Cape.

• Prepared vendor invoices and processed incoming payments.
• Reviewed vendor invoices for appropriate documentation and validity prior to payment.
• Reduced late payment penalties by closely monitoring due dates and managing timely payments.
• Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
• Maintained good working relationships with vendors and resolved disputes.
• Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
• Maintained high level of data integrity by consistently updating vendor information in the system accurately.
• Maintained accurate financial records by regularly reconciling accounts payable transactions.
• Reviewed employee expense reports against company policies, safeguarding corporate funds from misuse.
• Evaluated financial records to detect errors and discrepancies.
• Streamlined invoice processing by implementing efficient filing and tracking systems.
• Improved vendor relationships through diligent communication and prompt issue resolution.