Summary
Overview
Work History
Education
Skills
Timeline
Generic
Amelia Dreyer

Amelia Dreyer

Rooiberg, Thabazimbi

Summary

Dynamic leader and entrepreneur with a proven track record in business development and operations management, notably at Kiepersol Cleaning and Laundry Services. Excelled in relationship building and strategic planning, driving customer satisfaction and team performance. Skilled in project and contract management, with a knack for fostering employee growth and negotiating favorable terms. Talented Owner with excellent marketing, customer service and facility oversight skills and more than Number years of experience. Highly effective and comfortable working with people at all levels in organization. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

19
19
years of professional experience

Work History

Owner

Kiepersol Cleaning and Laundry Services
09.2019 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established foundational processes for business operations.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Improved team productivity by introducing innovative project management tools and techniques.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

First Aid Instructor / Owner

Jado First Aid
09.2020 - 07.2022
  • Performed clerical duties by registering students, filing paperwork, issuing certificates and providing sufficient documentation for coursework completion.
  • Collaborated with colleagues to develop and implement effective first aid training curriculum, ensuring compliance with industry standards.
  • Maintained accurate records of student progress, attendance, and certifications, contributing to efficient administrative processes.
  • Enforced classroom policies and safety rules to reduce chance of accidents.
  • Expanded knowledge base of students through the incorporation of relevant case studies in lessons, preparing them for real-world situations.
  • Increased community awareness about the importance of first aid education through active participation in local events and outreach initiatives.
  • Supported ongoing professional development by attending conferences, workshops, and seminars related to the field of first aid instruction.
  • Maintained up-to-date knowledge on first aid guidelines, best practices, and industry trends to ensure the highest quality of instruction.
  • Developed complete training material such as student guides, programs of instruction and presentations.
  • Created and maintained bulletin boards, newsletters and other marketing communication materials.
  • Increased class participation by creating interactive and engaging first aid demonstrations, fostering a positive learning environment.
  • Developed strong rapport with participants, promoting an inclusive atmosphere conducive to learning and skill development.
  • Taught basic first aid principles and techniques for adults and children following ABCs of first aid and treatment techniques for burns, bleeding and fractures.
  • Enhanced student learning outcomes by incorporating real-life scenarios and hands-on training in first aid sessions.
  • Promoted Type and Type skills through demonstrations and repetition.
  • Instructed students on cardiopulmonary resuscitation techniques.
  • Provided constructive feedback on student performance during assessments while identifying areas for improvement and suggesting suitable strategies.
  • Contributed to overall program success by collaborating with other instructors to share best practices and innovative teaching techniques.
  • Promoted program offerings and conducted outreach activities to increase participation and re-engage inactive students.
  • Ensured safety during practical exercises by closely monitoring participants'' performance and providing corrective guidance as needed.
  • Maximized class efficiency by maintaining proper inventory levels for all required training materials and supplies.
  • Prepared classroom before class by unloading and setting up practice dummies, organizing workbook materials, and setting up projector screens for slideshows and instructional videos.
  • Fostered a supportive learning environment that encouraged students to ask questions, clarify doubts, and build confidence in their abilities.
  • Developed and maintained positive professional relationships with local emergency service providers, fostering collaboration for enhanced training experiences.
  • Improved course evaluations by continuously updating teaching materials and methods based on participant feedback.
  • Evaluated student training by observing and tracking student performance.
  • Assisted students in achieving certification by providing individualized support and guidance during practical assessments.
  • Streamlined course content delivery by utilizing multimedia resources during lectures, enhancing student comprehension of complex topics.
  • Facilitated retention of essential first aid skills through regular skills practice and reinforcement activities during classes.
  • Instructed Number students using fun teaching methods to promote class participation.
  • Assigned students to patients based on students' learning objectives and patient needs.
  • Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
  • Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.
  • Analyzed clinical settings' success in helping students achieve course and program outcomes.
  • Evaluated students' competencies through written assignments and examinations.
  • Provided immediate and constructive feedback to students individually and as group.
  • Updated instructional materials, ordered equipment and supplies and utilized various learning modalities to enhance instruction.
  • Implemented new educational techniques to boost student comprehension while reducing learning time.
  • Supervised students when administering medications to maintain patient safety.
  • Collaborated with Type instructors to implement best practices to enhance student learning.
  • Increased learning initiatives by educating students using Type methods and laboratory studies.

First Aid Instructor

Asindo Training College, Xstrata Training College
09.2005 - 07.2007
  • Performed clerical duties by registering students, filing paperwork, issuing certificates and providing sufficient documentation for coursework completion.
  • Collaborated with colleagues to develop and implement effective first aid training curriculum, ensuring compliance with industry standards.
  • Maintained accurate records of student progress, attendance, and certifications, contributing to efficient administrative processes.
  • Enforced classroom policies and safety rules to reduce chance of accidents.
  • Expanded knowledge base of students through the incorporation of relevant case studies in lessons, preparing them for real-world situations.
  • Filled out and submitted American Red Cross course record forms.
  • Increased community awareness about the importance of first aid education through active participation in local events and outreach initiatives.
  • Supported ongoing professional development by attending conferences, workshops, and seminars related to the field of first aid instruction.
  • Maintained up-to-date knowledge on first aid guidelines, best practices, and industry trends to ensure the highest quality of instruction.
  • Developed complete training material such as student guides, programs of instruction and presentations.
  • Created and maintained bulletin boards, newsletters and other marketing communication materials.
  • Increased class participation by creating interactive and engaging first aid demonstrations, fostering a positive learning environment.
  • Developed strong rapport with participants, promoting an inclusive atmosphere conducive to learning and skill development.
  • Demonstrated exceptional adaptability in accommodating diverse learner needs through tailored instructional approaches.
  • Taught basic first aid principles and techniques for adults and children following ABCs of first aid and treatment techniques for burns, bleeding and fractures.
  • Enhanced student learning outcomes by incorporating real-life scenarios and hands-on training in first aid sessions.
  • Promoted Type and Type skills through demonstrations and repetition.
  • Instructed students on cardiopulmonary resuscitation techniques.
  • Provided constructive feedback on student performance during assessments while identifying areas for improvement and suggesting suitable strategies.
  • Contributed to overall program success by collaborating with other instructors to share best practices and innovative teaching techniques.
  • Promoted program offerings and conducted outreach activities to increase participation and re-engage inactive students.
  • Ensured safety during practical exercises by closely monitoring participants'' performance and providing corrective guidance as needed.
  • Maximized class efficiency by maintaining proper inventory levels for all required training materials and supplies.
  • Prepared classroom before class by unloading and setting up practice dummies, organizing workbook materials, and setting up projector screens for slideshows and instructional videos.
  • Fostered a supportive learning environment that encouraged students to ask questions, clarify doubts, and build confidence in their abilities.
  • Developed and maintained positive professional relationships with local emergency service providers, fostering collaboration for enhanced training experiences.
  • Improved course evaluations by continuously updating teaching materials and methods based on participant feedback.
  • Evaluated student training by observing and tracking student performance.
  • Assisted students in achieving certification by providing individualized support and guidance during practical assessments.
  • Streamlined course content delivery by utilizing multimedia resources during lectures, enhancing student comprehension of complex topics.
  • Facilitated retention of essential first aid skills through regular skills practice and reinforcement activities during classes.
  • Instructed Number students using fun teaching methods to promote class participation.
  • Assigned students to patients based on students' learning objectives and patient needs.
  • Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
  • Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.
  • Analyzed clinical settings' success in helping students achieve course and program outcomes.
  • Evaluated students' competencies through written assignments and examinations.
  • Provided immediate and constructive feedback to students individually and as group.
  • Updated instructional materials, ordered equipment and supplies and utilized various learning modalities to enhance instruction.
  • Implemented new educational techniques to boost student comprehension while reducing learning time.
  • Supervised students when administering medications to maintain patient safety.
  • Collaborated with Type instructors to implement best practices to enhance student learning.
  • Increased learning initiatives by educating students using Type methods and laboratory studies.

Education

BLS Instructor - BLS Instructor

American Heart Association
Johannesburg
07.2020

First Aid CPR AED - First Aid CPR AED

American Heart Association
Johannesburg
03.2020

African Snakebite Institute Course - Snake Awareness, First Aid For Snakebite&Venomous

African Snakebite Institute
Johannesburg
02.2020

First Aid Level 3 - First Aid Level 3

EMCARE Training Academy
Johannesburg
01.2020

BLS Provider - BLS Provider

American Heart Association
Johannesburg
01.2020

Basic Ambulance Assistant Course - Basic Ambulance Assistant Course

Mpumalanga Provincial Ambulance Training College
Middelburg
10.1997

Skills

Relationship building

Timeline

First Aid Instructor / Owner

Jado First Aid
09.2020 - 07.2022

Owner

Kiepersol Cleaning and Laundry Services
09.2019 - Current

First Aid Instructor

Asindo Training College, Xstrata Training College
09.2005 - 07.2007

BLS Instructor - BLS Instructor

American Heart Association

First Aid CPR AED - First Aid CPR AED

American Heart Association

African Snakebite Institute Course - Snake Awareness, First Aid For Snakebite&Venomous

African Snakebite Institute

First Aid Level 3 - First Aid Level 3

EMCARE Training Academy

BLS Provider - BLS Provider

American Heart Association

Basic Ambulance Assistant Course - Basic Ambulance Assistant Course

Mpumalanga Provincial Ambulance Training College

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Amelia Dreyer