Ambeswa Lilitha Matutu
Open to opportunities in Event Management/Marketing
Cape Town,WC
Summary
A dedicated and enthusiastic Events Management graduate with hands-on experience in event operations, sales, and customer service. I possess strong communication skills and a proven ability to work well under pressure. I am seeking a challenging and rewarding position where I can apply my current knowledge and skills while contributing to the success of the organization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Assistant & Marketing Manager
Planned Gifts
12.2022 - 03.2024
- Managed customer interactions and assisted with daily store operations.
- Handled marketing tasks including content creation and social media management.
- Designed and arranged gift boxes, décor, flowers, and balloons.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
Sales Agent
Intellicell
11.2021 - 08.2022
- Sold phone and home insurance to customers who had recently purchased a phone through Intellicell.
- Achieved sales targets by providing excellent customer service and product knowledge.
- Assisted call-in customers with questions and orders.
Hostess/Waitress
Ayepyep Lifestyle Cape Town
04.2021 - 02.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a welcoming atmosphere and ensured customer satisfaction.
Education
National Diploma - Events Management
Cape Peninsula University of Technology
Cape Town, South Africa 04.2001 -
High School Diploma -
Bergrivier High School
Cape Town, South Africa 04.2001 -
Skills
- Computer Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Typing Speed: Fast and accurate typist
- Customer Service: Strong interpersonal and communication skills
Event Management: Experience in planning, organizing, and executing events - Marketing: Social media management, content creation, and brand promotion
- Customer Service
- Sales Strategies
- Promotional planning
- Team Cooperation
Languages
English
Bilingual or Proficient (C2)
Xhosa
Bilingual or Proficient (C2)
Afrikaans
Bilingual or Proficient (C2)
Certification
ECTA Creative Solutions "Event Design Workshop"
Timeline
Store Assistant & Marketing Manager
Planned Gifts
12.2022 - 03.2024
ECTA Creative Solutions "Event Design Workshop"
11-2022
Sales Agent
Intellicell
11.2021 - 08.2022
Hostess/Waitress
Ayepyep Lifestyle Cape Town
04.2021 - 02.2022
National Diploma - Events Management
Cape Peninsula University of Technology
04.2001 -
High School Diploma -
Bergrivier High School
04.2001 -
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