Amber Tarryn Muthoo

• Key Responsibilities
• Engage with Clients in regards to enquiries, product information and Medical authorizations.
• Manage day-to-day office operations and administrative activities
• Answer and direct phone calls, emails, and other correspondence
• Maintain filing systems (electronic and paper)
• Schedule meetings, appointments, and manage calendars
• Order office supplies and maintain inventory
• Prepare documents as needed
• Assist with onboarding new employees and maintaining HR records
• Coordinate team building
• Support accounting tasks such as invoicing, expense tracking, and basic bookkeeping
• Ensure office equipment is maintained and serviced
• Maintain a clean, organized, and professional office environment

Professional freelance makeup artist providing services for weddings, special events, and photoshoots. Consult with clients to create customized looks, ensuring high standards of hygiene and client satisfaction. Manage bookings, payments, marketing, and product inventory while building and maintaining a loyal client base. Skilled in a variety of makeup techniques for diverse skin types and occasions.

• Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
• Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
• Worked closely with fellow Makeup Artists to share knowledge, elevating overall team expertise in various techniques.
• Sanitized makeup tools to avoid spread of infection.
• Conducted consultations to understand client's desired look.
• Applied makeup in accordance with clothing style.
• Increased customer loyalty through exceptional service and tailored makeup applications.
• Transformed clients'' appearances using advanced contouring techniques, enhancing features for special occasions or events.

The Funeral Claims Clerk is responsible for processing and administering funeral-related insurance claims accurately and efficiently. The role involves verifying policy details, liaising with clients and service providers, and ensuring timely settlement of claims while maintaining sensitivity and professionalism during interactions with bereaved families.

Key Responsibilities

Receive, review, and process funeral insurance claims

Verify policy coverage, premiums, and beneficiary information

Assess required documentation (death certificates, claim forms, ID copies, etc.)

Capture and update claim information in the system

Communicate with clients, beneficiaries, and funeral service providers

Authorize and process payments in accordance with company policies

Resolve claim discrepancies and escalate complex cases when necessary

Maintain accurate records and ensure compliance with regulatory requirements

Provide compassionate and professional customer service

Greet and assist visitors, clients, and staff in a professional manner

Answer, screen, and direct phone calls and emails

Schedule and confirm appointments and meetings

Maintain visitor logs and manage sign-in procedures

Handle incoming and outgoing mail and deliveries

Maintain a clean, organized, and welcoming reception area

Provide administrative support to various departments

Manage office supplies and front desk inventory

Process payments or invoices if required

Address client inquiries and resolve basic issues or escalate when necessary

• Provided sales and customer service assistance to walk-in traffic
• Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
• Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.

• Coordinated promotional events to showcase products and drive brand awareness.

• Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
• Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
• Educated consumers about product benefits, leading to increased interest and sales conversions.
• Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
• Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
• Showed understanding of customer's personal style and preferences when offering product advice.
• Communicated product information with confidence and educated consumers about company.

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Reduced wait times for guests by effectively coordinating with other team members during peak hours.
• Opened and closed seating sections according to volume of guests.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Delivered unparalleled service to drive positive dining experience and repeat customer visits.
• Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
• Answered customer questions about hours, seating, and menu information.
• Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Collaborated with team members to consistently provide efficient service during peak hours.