Amber Roche Pieters

• Contacted customers via phone calls and emails regarding outstanding billing
• Collaborated with other departments to resolve billing errors, ensuring timely payment from clients.
• Reached out to customers to check on payments and convey options.
• Obtained payments and entered details into system.
• Explained billing to customers
• Performed checks of customer creditworthiness and current situations.
• Responded to disputes calmly and applied logical, knowledgeable approaches to devise solutions.
• Increased collection rates through proactive account management and regular follow-ups with clients.
• Consistently met or exceeded targets set for reducing outstanding balances while adhering to strict deadlines.
• Played an integral role in improving the company''s cash position by successfully negotiating mutually beneficial payment terms with clients.

• Calling debtors and convincing debtors to pay their debt.
• Informing customer's why they are in debt.
• Setting up payment arrangements with debtors.

• Approaching customer’s in store and pitching them a presentation for why they should join Tymebank.
• Signing customer’s up to become a member of Tymebank.

• Medical records: Capturing of patient folder. Issuing and receiving folders and microfilms. Responsible for archiving folders.
• Handle urgent folder requires from Clinicians, Physicians and Auditors.
• Maintain an effective filing system.
• Practice patient confidentiality.
• Handle of telephonic queries -internal and externally
• Clinic management
• Assess patients on the data received. Making sure all patients that have appointments for the following weeks information is available for doctors to see.
• Assessment & Data Recording Ensure correct patient details on Admission form's and check for supporting documents.
• Vaccination Centre Screening patients before entering vaccination hall. Registering patients for vaccination. Directing patients where to go during vaccination process. Ensuring that patients details are correct for vaccination.

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Afrikaans First Additional Language

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