Amarender Jammula
Software Solutions & Integration
Centurion
Summary
Seeking a challenging position in a reputed organization where there is a
scope to improve technical skills by completing assignments impeccably and would like to apply the knowledge and experience acquired so far to serve the organization with utmost hard work.
Overview
20
20
years of professional experience
6
6
years of post-secondary education
Work History
Software Solution & Integration Lead
ASAJE
Centurion
04.2015 - Current
- Scoping the Amdocs Product (MEC, OMS, RLC Implementation, BPT and the implementation in the DB).
- Responsible for Ordering, Billing as well as Sales Engine implementation.
- Responsible for CR’s and Detailed design of the solution provided with impact to other application/modules.
- Participating design reviews with customer as well as different Vendor.
- Responsible for NGN merge as well Propagation activity (Production environment to different NGN environment).
- Responsible for Production Deployment and Production Support Activity.
- Writing Continuous Quality Check Queries for Mobile and NGN as well to avoid production incidents.
- Trusted advisor of Ordering and billing activity. Any requirement and relevant solution design reviewed by me.
- Technical SPOC (Single Point of Contact) for BSS, Telkom and different vendor of Telkom.
- Investigate and develop production queries, cases, incidents and additional requirements.
- Help reduce/eliminate the number of production related MEC incidents and cases logged
Senior Subject Matter Expert
European Support Ltd.
Pretoria
04.2013 - 03.2015
- Created plans and communicated deadlines to complete projects on time.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Used Microsoft Word and other software tools to create documents and other communications.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
SME
JMR
Pretoria
04.2011 - 03.2013
- Supported enterprise and business goals by introducing new product and service offerings.
- Designed and prepared technical reports, studies and related documentation.
- Documented diagnostic results and supported root cause analysis and troubleshooting.
- Developed and presented business cases, presentations and reports to senior management.
Sr. Test Analyst
Telkom SA
Pretoria
04.2010 - 03.2011
- Documented integration issues and vulnerabilities and outlined improvement recommendations.
- Created successful test scripts to manage automated feature testing,
- Fixed identified issues to improve workflows.
- Provided each staff member with exemplary training to help improve departmental efficiency and boost understanding of respective job duties.
- Evaluated data sets from multiple test implementations to determine and account for standard variance in test results.
- Directed teams completing regression tests to support successful product development stages.
- Input test results to relational database management software for use in metadata compilation and study and consultation in future test design.
- Met with quality assurance, developers and project managers to assess scope and sequence of project.
- Reviewed all test cases and test scripts for quality and identified additional areas to review.
- Documented current production methods to identify points of limitation to target for quantification through testing procedures.
Test Analyst
Bell Personal
Menlyn
04.2007 - 03.2010
- Documented integration issues and vulnerabilities and outlined improvement recommendations.
- Created successful test scripts to manage automated feature testing,
- Fixed identified issues to improve workflows.
- Provided each staff member with exemplary training to help improve departmental efficiency and boost understanding of respective job duties.
Test Analyst
BCX
Midrand
02.2006 - 03.2007
- Optimized test cases to maximize success of manual software testing.
- Collaborated with product owners to stay current on intended functionality.
- Documented integration issues and vulnerabilities and outlined improvement recommendations.
- Created successful test scripts to manage automated feature testing,
- Fixed identified issues to improve workflows.
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
SQA Tester
Amanzi Computer Solutions
Pretoria
10.2004 - 03.2006
- Prepared variety of different written communications, reports and documents.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Developed and maintained courteous and effective working relationships.
- Used coordination and planning skills to achieve results according to schedule.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
SQA Engineer
Answerland IT Univ.
Hyderabad
03.2002 - 08.2004
- Resolved technical issues and forecasted troubleshooting complications during software trials.
- Developed and executed QA test cases, scripts and procedures for software maintenance.
- Designed, executed and maintained test cases for in-project deployment.
- Fixed identified issues to improve workflows.
- Tested software to assess optimal in-project deployment.
- Incorporated delivery requirements into planning of testing schedules.
Education
Master of Science - Master of Computer Applications (MCA)
Madurai Kamaraj University
Chennai 10.1999 - 11.2002
Bachelor of Science - Bachelor of Computer Science
Osmania University
Hyderabad 06.1996 - 11.1998
Skills
Amdocs MEC
Timeline
Software Solution & Integration Lead
ASAJE
04.2015 - Current
Senior Subject Matter Expert
European Support Ltd.
04.2013 - 03.2015
SME
JMR
04.2011 - 03.2013
Sr. Test Analyst
Telkom SA
04.2010 - 03.2011
Test Analyst
Bell Personal
04.2007 - 03.2010
Test Analyst
BCX
02.2006 - 03.2007
SQA Tester
Amanzi Computer Solutions
10.2004 - 03.2006
SQA Engineer
Answerland IT Univ.
03.2002 - 08.2004
Master of Science - Master of Computer Applications (MCA)
Madurai Kamaraj University
10.1999 - 11.2002
Bachelor of Science - Bachelor of Computer Science
Osmania University
06.1996 - 11.1998
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