Amanda Nompumelelo Mondlana

• Negotiated partnerships with local organisations to expand service offerings. and employment opportunities with the management of various organisations and companies
• Coordinated programmes and represented organisation in stakeholder engagements to strengthen community partnerships
• Motivating and mentoring emerging entrepreneurs and small business owners
• Guided individuals on career development and strategies for business growth
• Supported community members in securing job placements and enhancing employment readiness

Process payments by cash, cheque, or card to complete transactions.

• Assisted customers with specific item requests by answering questions and delivering knowledgeable product advice.
• Ensured clean, tidy, and organised checkout areas to enhance customer experience.
• Managed customer enquiries via Whatsapp, phone calls, and order taking to provide timely support.
• Maintained up-to-date knowledge of store products, promotions, and policies.
• Completed training sessions for product knowledge.

• Provided attentive child-minding services, ensuring safety and engagement for children
• Assisted in kitchen with food preparation and ensured compliance with hygiene standards
• Assisted with customer service on floor, facilitating seating and supporting order processes
• Supported reception duties including welcoming guests and handling enquiries.

• Engaged clients, presented promotions, and successfully closed sales, enhancing customer relationships
• Conducted field sales and marketing activities across multiple departments to increase product visibility
• Sold Vodacom promotions and products, securing contracts with government institutions

• Met and exceeded company targets by executing effective sales strategies.
• Achieved sales targets and earned incentives
• Explained products, handled enquiries and closed sales
• Conducted sales activities from an office environment, handling inbound and outbound leads via telephone
• Processed sales and applications using computer systems
• Advised clients on credit repair and debt solutions, tailoring recommendations to individual needs.
• Enhanced customer satisfaction through friendly service and personalised support.