AMANDA NANDISA SAUNDERS
Johannesburg
Summary
In today's challenging economic landscape, possessing the right talent is paramount for any company. I bring a suite of qualities including self-motivation, ambition, honesty, dedication, and a robust work ethic, allowing me to thrive both independently and as part of a team. Eager to expand my knowledge and experience, I focus on leveraging my strong public relations skills and client-centric approach. I actively seek opportunities to develop my natural leadership capabilities and excel in delivering quality service even under pressure. With a Diploma in Human Resources Management & Industrial Relations and over three years of experience, I am an invaluable asset to any organization.
Overview
8
8
years of professional experience
Work History
HR Administrator
Sinokunqoba Trading and Logistics
01.2023 - 09.2024
- Scheduling interviews and coordinating with hiring managers
- Maintaining up-to-date employee records in HR systems.
- Ensuring compliance with data protection and confidentiality
- Screening resumes and scheduling interviews.
- Coordinating the onboarding process for new hires, including preparing contracts and induction materials.
- Coordinating employee benefits enrollment and updates
- Handling office supplies and resources related to the HR department
HEALTH CLAIMS ADMINISTRATOR
Kirk and Partners
01.2022
- Drive compliance and optimize efficiency in claims processing
- Accurately review and process medical claims
- Oversee registration and management of outpatient medical claims
- Administer the full claims cycle with precision
Virtual assistant (Online Optical Dispenser)
Dresden Vision
01.2024 - Current
- Expert in virtual eyewear fittings, ensuring customer satisfaction
- Scheduling patient appointments and handling the practices calendar
- Efficiently processed lens orders, conta lenses and frames
- Excelled in upselling accessories, boosting average order value
- Answering phone calls, emails and addressing patient queries
- Providing guidance on lens coatings and other eyewe options
OPTOMETRIST ASSISTANT
Execuspecs
01.2017 - 01.2022
- Streamlined optical lens dispensing and optimized patient scheduling to enhance appointment flow and improve patient experience, while providing essential clinical and administrative support, including precise invoicing for timely billing
- Streamlined optical lens dispensing processes for efficiency
- Ensured accurate invoicing for timely billing
- Optimized patient scheduling for maximum appointment flow
- Enhanced patient experience with efficient support
Education
Diploma - Human Resources Management
Damelin College
Pietermaritzburg04.2017
Skills
Strong verbal and written communication
Time management
Multitasking and prioritization
Record-keeping and documentation
Familiarity with Microsoft Office (Excel, Word, PowerPoint)
Languages
English
Bilingual or Proficient (C2)
IsiZulu
Bilingual or Proficient (C2)
Afrikaans
Intermediate (B1)
Timeline
Virtual assistant (Online Optical Dispenser)
Dresden Vision
01.2024 - Current
HR Administrator
Sinokunqoba Trading and Logistics
01.2023 - 09.2024
HEALTH CLAIMS ADMINISTRATOR
Kirk and Partners
01.2022
OPTOMETRIST ASSISTANT
Execuspecs
01.2017 - 01.2022
Diploma - Human Resources Management
Damelin College
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