Amanda Nadia Bobson

PERISHABLE PRODUCTS EXPORT CONTROL BOARD

RECEPTION/ADMIN ASSISTANT DUTIES:

• Interacted with customers by phone, email(Outlook), or in-person to provide information.
• Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
• Maintained filing system(manual & electronic) and organized customer documents for easy retrieval of information.
• Excellent computer skills and Microsoft skills
• capturing of worksheet on ERP
• capturing of workorders on ERP
• Print sign in and sign out template a month for staff to prove daily attendance
• Printing certificate from Titan system
• Printing documents from outlook
• Audit of documentation before filling

PERISHABLE PRODUCTS EXPORT CONTROL BOARD

RECEPTION/ADMIN ASSISTANT DUTIES:

• Interacted with customers by phone, email(Outlook), or in-person to provide information.
• Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
• Maintained filing system(manual & electronic) and organized customer documents for easy retrieval of information.
• Excellent computer skills and Microsoft skills
• capturing of worksheet on ERP
• capturing of workorders on ERP
• Print sign in and sign out template a month for staff to prove daily attendance
• Printing certificate from Titan system
• Printing documents from outlook
• Audit of documentation before filling

MARIANRIDGE SECONDARY SCHOOL

RECEPTION DUTIES:

• Greeted incoming visitors and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Resolved customer problems and complaints.
• Confirmed appointments, communicated with clients, and updated client records.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Managed multiple tasks and met time-sensitive deadlines.
• Corresponded with clients through email, telephone, or postal mail.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
• Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.