
Detail-oriented and results-driven Bachelor of Administration graduate with hands-on experience across administrative operations, computer laboratory support, and digital/IT functions. Possesses 1 year of experience as a Computer Laboratory Assistant, providing technical support, system maintenance, and user assistance, along with 7 months as an Administrative Assistant, supporting office coordination, documentation, and daily operations. Additionally, brings 6 months of experience in Digital and IT, contributing to technology support, digital tools, and IT-related tasks. Known for strong organizational skills, adaptability, and the ability to bridge administrative and technical responsibilities to improve efficiency. Highly motivated, quick to learn, and eager to contribute to a dynamic, growth-oriented organization.
System Monitoring
Keep servers, networks, and cloud tools like Azure, AWS, or Google Workspace running smoothly.
Cybersecurity Watch
Run updates, enforce strong passwords, spot phishing scams, and run regular backups.
Software Management
Install, update, license, and troubleshoot apps like MS Office, Zoom, and Slack.
Data & Reporting
Pull usage stats, track device inventory, and generate uptime reports for leadership.
Project Support
Roll out new tools like CRM, ERP, or HRMS — train users, test features, collect feedback.
Vendor Liaison
Communicate with tech suppliers like Dell or Microsoft when gear breaks or contracts renew.
Disaster Recovery
Restore data, activate failover systems, and keep business running during outages.
Ensuring appointments, meetings, and events
Ensuring complete, precise, and prompt advertisement of events
Updating the control register regularly
Handling communication: emails, phone calls & correspondence
Managing data: maintaining records, databases, and reports
Organizing tasks: maintaining office supplies, facilities, and equipment Supporting the team and assisting colleagues with administrative tasks
Provide technical assistance to students and instructors with computer-related issues and queries
Maintain the computer lab hardware and software Incuding troubleshooting and performing
routine maintenance tasks
Provide technical support for software applications and computer systems.