Amanda Tshazi
Sales Advisor
Cape Town
Summary
Versatile and results-driven professional with experience at Master Currency, adept in cash handling and management, and exceptional customer service. Excelled in fostering customer relationships, enhancing financial advising skills, and maintaining high stress tolerance. Proven track record of boosting sales and customer satisfaction through effective communication and time management.
Overview
20
20
years of professional experience
Work History
Teller
Master Currency
10.2020 - 03.2021
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
Caregiver
UCT Hosiptal
01.2007 - 02.2015
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Salesperson
Camper
03.2001 - 06.2002
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Education
High School Diploma -
ID Mkhize High School
Cape Town, South Africa 04.2001 -
Skills
Cash handling
Customer relationship building
Cash handling and management
Financial advising
Strong work ethic
Friendly
Stress tolerance
Exceptional customer service
Excellent time management skills
Listening and comprehension
Timeline
Teller
Master Currency
10.2020 - 03.2021
Caregiver
UCT Hosiptal
01.2007 - 02.2015
High School Diploma -
ID Mkhize High School
04.2001 -
Salesperson
Camper
03.2001 - 06.2002
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