Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Amanda Schmidt

Receptionist And PA
Alberton ,Gauteng
Amanda Schmidt

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Personable Receptionist successful in leading front desk public relations. Organized and efficient while providing exceptional service to clients.

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Professional and knowledgeable Senior Receptionist versed in administrative support and customer service. Offering years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.

Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

Overview

31
years of professional experience
5
years of post-secondary education

Work History

James Gower Counseling Psychologist
Alberton

Receptionist and PA
06.2018 - Current

Job overview

  • Confirmed appointments, communicated with clients and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered central telephone system and directed calls accordingly.
  • Provided callers with address, directions, company website and related information.
  • Maintained confidentiality of information regarding clients and company.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone or postal mail.
  • Resolved customer problems and complaints.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Springbok Pharmacy
Alberton

Supervisor
09.2001 - 05.2018

Job overview

  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Set overall vision and provided team leadership.
  • Streamlined operations to improve process efficiency.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Delegated high volumes of work to empower team, build trust and assist with professional development.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Coordinated employee schedules to keep pace with business needs and meet company demands.
  • Achieved results by working with staff to meet established targets.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Maintained compliance with company policies, objectives and communication goals.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Identified individual employee's unique work styles and adapted management methods.
  • Monitored workflow to improve employee time management and increase productivity.
  • Worked with management team to implement proper division of responsibilities.

Foschini
Alberton, South Africa

Cosmetics Supervisor
02.1993 - 10.2001

Job overview

  • Strengthened communication skills through regular interactions with others.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

Hoerskool Alberton
Alberton

Matric from General Studies
01.1986 - 12.1990

Skills

Customer and client relations

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Timeline

Receptionist and PA

James Gower Counseling Psychologist
06.2018 - Current

Supervisor

Springbok Pharmacy
09.2001 - 05.2018

Cosmetics Supervisor

Foschini
02.1993 - 10.2001

Hoerskool Alberton

Matric from General Studies
01.1986 - 12.1990
Amanda Schmidt Receptionist And PA