Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amanda Ngcobo

Durban

Summary

I am a dedicated and organized individual with strong administration skills. I have good interpersonal and communication skills . I am keen and very willing , to learn and develop new skills. I thrive working independently and as part of a team. I often seek new responsibilities within a wide range of employment areas.

Overview

9
9
years of professional experience

Work History

Bookshop Assistant Manager

Bargain Books Watercrest Mall
12.2022 - Current


  • Monitoring and providing quality customer service throughout the shop, telephonically and via email.
  • Ordering stock according to the allocated budget.
  • Processing and completing invoice based purchase orders.
  • Over seeing pricing, stock shortages and damages, adjusting them accordingly.
  • Receiving and shelving books accurately.
  • Seeing that the window displays are attractive, and eye catching.
  • Overseeing day-to-day operations of the shop.
  • Communicating with bulk ordering customers may it be schools, libraries or corporate businesses.
  • Performing till audits and month end reports.
  • Monitoring daily and weekly sales, to ensure monthly sales target is achieved.
  • Supervising, guiding and supporting team members.
  • Seeing that staff plans, and rosters are in place, policies and procedures are adhered to.

Book seller

Bargain Books Musgrave Centre
09.2019 - 12.2022
  • Offering assistance to customers with their book inquiries in store, telephonically as well as via email
  • Running the till by receiving payment for products, exchanging and refunding customers
  • Keeping the store tidy as well as updating displays
  • Receiving books on the system as well as shelving them.

Sales Assistant

Van Schaik, Walter Sisulu University, EC
02.2015 - 11.2017
  • Offering assistance to customers with their book inquiries in store, telephonically as well as via email
  • Running the till by receiving payment for products
  • Keeping the store tidy as well as updating displays
  • Receiving books on the system as well as shelving them

Education

BCom - Accounting, Accounting, Taxation, Financial Management Accounting and Auditing

Walter Sisulu University
2017

Ezinqoleni Secondary School
Matric
2013

Skills

  • Code 08 Driver’s Licence
  • Computer Literacy- Microsoft office, email communications, online research
  • Verbal and written communication
  • Interpersonal skills
  • Planning and organizing
  • Problem Solving
  • Type Software Proficiency

References

Bargain Books Watercrest Mall

Senior Manager - Winnie Mbali

031 763 1582

Bargain Books Musgrave Centre

Manager -Silindile Dube

031 201 3508

Van Schaik WSU (Mthatha Campus)

Manager - Simbarashe Nyika

083 952 6404

Timeline

Bookshop Assistant Manager

Bargain Books Watercrest Mall
12.2022 - Current

Book seller

Bargain Books Musgrave Centre
09.2019 - 12.2022

Sales Assistant

Van Schaik, Walter Sisulu University, EC
02.2015 - 11.2017

BCom - Accounting, Accounting, Taxation, Financial Management Accounting and Auditing

Walter Sisulu University

Ezinqoleni Secondary School

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Amanda Ngcobo