Amanda Mwisi

Collecting on outstanding accounts by contacting customers on email and telephone.

Negotiating and capturing promise to pay.

Loading and cancelling of debit orders.

Updating customer information.

Educating customers on their accounts.

Acknowledging , capturing, referring and resolving customers queries within turn around times.

Wrapping accounts with the correct wrap codes.

• Reached out to customers to check on payments and convey options.
• Obtained payments and entered details into system.
• Reviewed customer accounts for compliance with repayment obligations.
• Responded to disputes calmly and applied logical, knowledgeable approaches to devise solutions.
• Assisted in maintaining a healthy cash flow by promptly identifying and addressing potential credit risks.

Packing and unpacking of shelves.

Taking out customers orders.

Tagging products.

Assisting during stock take.

Double checking products during invoice process.

Mantaining clean work station.