AMANDA MNCWABE
Waitress
Roodepoort
Summary
Energetic and customer-focused waitress with over 3 years of experience in fast-paced restaurant environments. Skilled in delivering excellent guest service, handling high-volume orders, and upselling menu items. Strong teamwork abilities and a positive attitude, with a passion for hospitality and creating memorable dining experiences. Seeking to contribute my skills and professionalism to a cruise ship hospitality team.
Overview
4
4
years of professional experience
Work History
Waitress
RocoMamas
02.2023 - Current
- Provide high-quality food and beverage service to customers
- Take and process orders efficiently in a fast-paced environment
- Recommended and upsold menu items, enhancing customer dining experience and increasing overall sales
- Ensured customer satisfaction through friendly, professional service, fostering repeat business
- Processed payments accurately using POS systems, contributing to smooth transaction flow
Food Runner
Ukko Restaurant
03.2022 - 11.2022
- Assisted waitstaff in delivering food promptly and accurately
- Maintained smooth communication between kitchen and front-of-house
- Ensured tables were correctly set and cleared efficiently
- Supported overall restaurant operations during busy service periods
Education
High School Certificate -
Royal College
Gauteng, South Africa Skills
Customer Service Excellence
Food & Beverage Service
Upselling & Sales Skills
POS System Operation
Teamwork & Communication
Time Management
Ability to Work Under Pressure
Attention to Detail
References
- Tracey, Langa, Operator, Traceylanga@gmail.com, +27 73 356 4060, RocoMamas, Contact Person
- Theo, Ndlovu, General Manager, ndlovutheo98@gmail.com, +27 61050 7248, Ukko Restaurant, Contact Person
Timeline
Waitress
RocoMamas
02.2023 - Current
Food Runner
Ukko Restaurant
03.2022 - 11.2022
High School Certificate -
Royal College