Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
CustomerServiceRepresentative
Amanda Mlotshwa

Amanda Mlotshwa

Johannesburg,GP

Summary

Dynamic and results-oriented Sales Executive with 5 years of diverse experience in driving revenue growth across sales, retail, and education sectors. Proven track record of exceeding sales targets, building strong client relationships, and delivering exceptional customer service. Adept at leveraging market insights to develop innovative sales strategies and capitalize on emerging opportunities. Skilled communicator with a passion for coaching and mentoring, demonstrated through successful experience in English tutoring. Dedicated to achieving organizational objectives while fostering a collaborative and inclusive work environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Executive

Bizgurus Consulting
09.2023 - Current
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
  • Expanded market share with strategic territory planning and targeted prospecting.
  • Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.

Cashier

Spar Norwood
09.2018 - 08.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

After-School Tutor

Self Employed Services
02.2018 - 08.2018
  • Enhanced student comprehension by incorporating interactive activities and personalized attention.
  • Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
  • Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
  • Developed customized lesson plans tailored to each student''s individual needs and learning style.

Education

Matric - Commerce

Athlone Girls High School
Johannesburg, South Africa
12.2017

Skills

  • Business development and planning
  • Professional Networking
  • Lead prospecting
  • Sales funnel management
  • Lead Generation
  • Upselling and Cross Selling
  • Customer Relationship Building
  • Product Knowledge Expertise
  • Cold calling proficiency
  • Client Support
  • Retail experience
  • Cash Register Operation

Accomplishments

  • Achieved a ten percent increase in sales by completing cold calling with accuracy and efficiency.
  • SPAR Employee of the Month

Certification

Hubspot Academy Sales Management


Languages

English
Upper intermediate (B2)
Afrikaans
Intermediate (B1)
IsiZulu
Advanced (C1)

Timeline

Sales Executive

Bizgurus Consulting
09.2023 - Current

Cashier

Spar Norwood
09.2018 - 08.2023

After-School Tutor

Self Employed Services
02.2018 - 08.2018

Matric - Commerce

Athlone Girls High School
Amanda Mlotshwa