Amanda Mkala
Receptionist
Pinetown,KZN
Summary
Dynamic professional with a proven track record at Dickinson and Theunissen Inc, excelling in organization and attention to detail. Expertly managed multi-line phone systems and streamlined operations, enhancing efficiency. Strong communicator with a solid foundation in data entry and administrative support, ensuring accurate processing of accounts and client interactions.
Overview
10
10
years of professional experience
Work History
Receptionist
Dickinson and Theunissen Inc
08.2021 - Current
- Managed multi-line phone system, routed calls, and delivered accurate messages to appropriate staff.
- Greeted visitors professionally, verified appointments, and maintained secure front-desk access procedures.
- Scheduled meetings, coordinated calendars, and resolved conflicts to keep daily operations organized.
- Prepared correspondence, updated records, and maintained confidential files with strong attention to detail.
- Making sure all Title Deeds go accurately to Banks, Bond Attorneys, all court work is recorded and collected on a daily basis.
- Ensure all post, couriers are sent off accurately.
- Closing and filing all the department files( Estates, Conveyancing,Collections and Litigation.
- Resolved customer problems and complaints.
- Handled cash transactions and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients, messenger king.
- Responded to inquiries from callers seeking information.
- Supported the Conveyancing department with compiling Title Deeds.
- Opening and closing of files for the Director in the litigation department.
Accounts Clerk, Debtors
Process Steel and Tube
07.2016 - 06.2020
- Processed accounts payable and receivable transactions with accurate ledger coding.
- Reconciled bank statements and resolved account discrepancies promptly.
- Maintained customer and vendor records with consistent data accuracy.
- Prepared invoices, credit notes, and payment documents for review.
Education
No Degree - Media And Journalism
Rosebank College
Durban, South Africa 04.2001 -
Skills
Organization skills
Multitasking and prioritization
Attention to detail
Administrative support
Verbal and written communication
Telephone skills
Data entry
Timeline
Receptionist
Dickinson and Theunissen Inc
08.2021 - Current
Accounts Clerk, Debtors
Process Steel and Tube
07.2016 - 06.2020
No Degree - Media And Journalism
Rosebank College
04.2001 -