Amanda Mabonda
Process Controller Enthusiast
Pretoria,Gauteng
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
Work History
Receptionist
Sunninghill Medical Centre
Sandton
05.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled cash transactions and maintained sales and payments records accurately.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Maintained visitor log for entering and leaving facility for security purposes.
- Assisted with onboarding new clients and securing paperwork completion.
Store Associate
MR Price
Johannesburg
01.2013 - 01.2017
- Customer Service, Cashier, Merchandising
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Assisted in setting up in-store displays and signage for seasonal promotions, attracting customer attention.
Education
Matric (Grade 12) -
Himalaya Secondary School
Pretoria, South Africa 01.2008 - 12.2012
Instrument Technician, NQF Level 5 - Electrical Engineering
Denver Technical College
Pretoria 01.2018 - 09.2019
Skills
Ability to multitask
Excellent Communication
Problem Solving
Data Entry
Administrative Support
Customer and client relations
Time Management
Organization skills
Office Administration
Document Control
Service-oriented mindset
References
Rosanthia Charlie: 011 804 6327/ 082 964 6861
Agnes Livhuwani: 011 804 6327/ 079 389 1485
Candice Fuller: 011 803 5738 / 083 627 1730
Timeline
Receptionist
Sunninghill Medical Centre
05.2023 - Current
Instrument Technician, NQF Level 5 - Electrical Engineering
Denver Technical College
01.2018 - 09.2019
Store Associate
MR Price
01.2013 - 01.2017
Matric (Grade 12) -
Himalaya Secondary School
01.2008 - 12.2012
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