AMANDA BENITO - Admin & Finance
Ottery, Cape Town
Summary
I am an organized and resilient professional with a National Diploma in Business Management and strong communication skills. A seasoned yet lifelong learner, I remain open-minded and teachable, always seeking growth. Passionate about making a difference, I excel in problem-solving and bring advanced Microsoft Office expertise. Empathetic and collaborative, I value family time and enjoy walks for balance and clarity.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Campus Administrator
COLLEGE OF CAPE TOWN ATHLONE CAMPUS
11.2022 - Current
- Develop and manage campus enrollment plans for NCV and Report 191 programs.
- Compile reports for A-TEAM and campus management.
- Prepare reports, presentations, and correspondence.
- Organize meetings, workshops, and conferences.
- Provide secretarial support to campus management.
- Manage HR administration, including PMDS documents, disciplinary cases, grievances, and attendance records.
- Oversee staff wellness programs and procurement processes.
- Handle student registration and examination coordination.
- Maintain compliance with the QMS and the National Archive Act for documentation.
PA Deputy Principal Academic
COLLEGE OF CAPE TOWN CENTRAL OFFICE
04.2013 - 11.2022
- Manage and maintain the Deputy Principal’s electronic diary, meetings, and visits.
- Serve as a liaison between college staff and the Deputy Principal.
- Monitor and manage the Deputy Principal’s email and phone communications.
- Prepare and organize documents, reports, and meeting materials.
- Handle incoming and outgoing correspondence, drafting responses as needed.
- Maintain confidentiality in document management and destruction.
- Develop and manage internal and external contact databases.
- Assist with HR-related paperwork, including leave and staff requests.
- Arrange travel and accommodation for the Deputy Principal.
- Oversee budget-related documentation and process invoices.
PA Managing Director
NOVA LIGHTING SERVICES
03.2007 - 03.2013
- Manage the Director’s diary and appointments.
- Liaise with corporate clients, management, and suppliers.
- Handle tasks and requests from directors.
- Prepare and manage documentation for board meetings, including minute-taking.
- Analyze data and produce service and management reports.
- Oversee branch budgets and general administrative tasks.
- Organize seminars, travel, banking, and petty cash management.
- Supervise office operations in the branch manager’s absence.
Team Leader Customer Services
ABSA BANK
04.2000 - 06.2006
- Oversee daily team operations and delegate tasks.
- Motivate and train team members to enhance performance.
- Develop and implement timelines to achieve targets.
- Conduct quarterly performance reviews and provide skill development.
- Foster a positive work environment to drive team success.
- Support company growth through effective leadership.
Customer Service Clerk
STANDARD BANK
01.1984 - 03.2000
- Managed client calls, emails, and inquiries.
- Prepared Statements of Advice and meeting documentation.
- Processed applications and submissions for new business.
- Coordinated with internal teams to resolve client issues.
- Maintained client files and liaised with financial institutions.
- Provided technical support for bespoke software.
- Processed client orders, including company formations and trusts.
- Assessed client budgets and developed financial plans.
Education
National N Diploma - Business Management
Department of Education and Training
01.2013
Diploma - Personal Assistant
The Quest Computer Training Centre
05.2008
Matric -
Wittebome Secondary School
01.1983
Skills
- Organizational leadership
- Problem-solving aptitude
- Analytical thinking
- Attention to detail
- Time management abilities
- Multitasking Abilities
- Crisis management
- Admissions oversight
- Minute Taking
- MS Excel
- Proficient Time Management
- Emotional Intelligence
- Strategic Planning
- Formal Report Composition
- Employee Oversight
- Coaching
- MS Word
- MS PowerPoint
- MS Access
- Office Record Management
- Basic Business Calculations
- Managing Personal Finance
- Interpretive Analysis
- MS Outlook
- Typing
- Tech Savvy
- Customer Service Skills
- Enrollment management
References
- Alfred Ramahlape, Campus Manager College of Cape Town Athlone, 021-637-9183
- Tilly Reddy, Deputy Principal Academic College of Cape Town, 021-404-6700
- Mike Edgar, Managing Director Nova Lighting Services, 082-745-3558
Accomplishments
- Support Staff Award - Bronze Award 2023
- Support Staff Award - Employees Employee Of The Year 2020
- Support Staff Award - Most Recognized Personal Assistant 2019
- Staff Award - Champagne Award 2016
Languages
English
First Language
Afrikaans
Proficient (C2)
C2
Certification
- Certificate Of Competence - Rantsane Mario Training Solutions 2023
- Certificate In Report Writing - PMI Africa 2019
- Certificate In MS Excel 2010 - PST Presentation Software Training 2013
- Certificate In Principles of Minute Taking - The Quest Computer Training Center 2008
Timeline
Campus Administrator
COLLEGE OF CAPE TOWN ATHLONE CAMPUS
11.2022 - Current
PA Deputy Principal Academic
COLLEGE OF CAPE TOWN CENTRAL OFFICE
04.2013 - 11.2022
PA Managing Director
NOVA LIGHTING SERVICES
03.2007 - 03.2013
Team Leader Customer Services
ABSA BANK
04.2000 - 06.2006
Customer Service Clerk
STANDARD BANK
01.1984 - 03.2000
National N Diploma - Business Management
Department of Education and Training
Diploma - Personal Assistant
The Quest Computer Training Centre
Matric -
Wittebome Secondary School
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