Aluwani Phuluwa
Warehouse Specialist
Johannesburg
Summary
Available immediately Own transport Valid driving license Knowledgeable and dedicated warehouse specialist professional with extensive experience in supply chain industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
Work History
Warehouse Specialist
Johnson & Johnson
johannesburg
02.2020 - 05.2021
- Managed storage area by organizing floor space, adhering to storage design principles and recommending improvements.
- Coordinated with suppliers on inventory orders to address issues quickly and avoid delays in delivering to consumers.
- Communicated and integrated with other departments to share information and coordinate successfully.
- Supported safe operations of warehouse order fulfillment and restocking by securing items on pallets and shelves.
- Helped keep inventory accurate by overseeing daily cycle counts.
- Packaged items for safe shipment and protection from damage in transit.
- Verified amount of items received in orders and cross-checked with invoices.
- Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
Warehouse Clerk
Johnson and Johnson
johannesburg
02.2018 - 02.2019
- Developed working relationships with internal and external customers while assisting with account management duties.
- Described product and service details to customers to provide information on benefits and advantages.
- Generated, compiled and distributed reports of sales leads and up-sell opportunities.
- Coordinated customer service team projects, achieving successful on-time completion.
- Resolved escalated customer service disputes and complaints, leading to increased customer satisfaction.
- Built strong relationships with field operations team to support business development opportunities and improve service.
Orthopaedic Trauma Representative
Johnson & Johnson
johannesburg
02.2017 - 03.2018
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
- Understood each target customer's business model, mapped out organization, and identified unique technology needs.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Coordinated and managed vendor relations to secure access to resources and services needed to promote business at events.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
- Learned and utilized upselling techniques to encourage customers to make additional purchases and increase sales.
Logistics Intern
Transnet Freight Rail
johannesburg
01.2016 - 11.2016
- Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule
- Produced weekly status reports detailing logistic operations and problems
- Improved operations through consistent hard work and dedication
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Negotiated contracts to secure favorable rates and terms.
- Devised routing plans and schedules to facilitate safe and timely delivery of goods.
- Updated and maintained databases to track shipments and inventory.
- Strategized best methods and tactics for efficient storage and handling of materials.
Education
National Diploma - Transport Logistics
South West Gauteng College
01.2014 - 04.2016
JOHNSON & JOHNSON INSTITUTE Integrated Selling Course {Medical Sales} CRICE CAMS CARD for Theatre -
JohannesburgSkills
Building relations, customer liaison, attention to detail, analysing customer needsundefined
Certification
Certificate of Competence -CRICE – with Masoom Training (2021)
gym
loves excesing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Warehouse Specialist
Johnson & Johnson
02.2020 - 05.2021
Certificate of Competence -CRICE – with Masoom Training (2021)
01-2020
Intergrity Selling
01-2020
Warehouse Clerk
Johnson and Johnson
02.2018 - 02.2019
Orthopaedic Trauma Representative
Johnson & Johnson
02.2017 - 03.2018
Logistics Intern
Transnet Freight Rail
01.2016 - 11.2016
National Diploma - Transport Logistics
South West Gauteng College
01.2014 - 04.2016
JOHNSON & JOHNSON INSTITUTE Integrated Selling Course {Medical Sales} CRICE CAMS CARD for Theatre -
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