Summary
Work History
Education
Skills
Timeline
Generic
Aluthi Fono

Aluthi Fono

Bachelor Of Social Science/ Production
Johannesburg

Summary

Dynamic and results-oriented Retail Sales Associate with a proven track record at Forever Living, where I excelled in sales expertise and exceptional communication. Leveraged teamwork and critical thinking to consistently exceed sales targets. Skilled in product promotions and adept at creating engaging customer experiences, significantly boosting customer loyalty and satisfaction.

Work History

Retail Sales Associate

Forever Living
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Answered questions about store policies and addressed customer concerns.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Supported store leadership in implementing new merchandising strategies to improve product positioning.
  • Greeted customers and provided outstanding customer service.
  • Streamlined checkout process, reducing wait times and improving customer satisfaction.
  • Collaborated with team members to meet daily sales targets, contributing to overall store success.
  • Conducted product demonstrations to highlight features and benefits, increasing customer interest.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
  • Managed inventory to prevent stock shortages, ordering new items as necessary.
  • Developed rapport with regular customers, fostering welcoming store atmosphere.
  • Coordinated with stock team to expedite restocking of high-demand items.
  • Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Assisted in setting up promotional displays to attract customer attention and boost sales.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Performed cash, card, and check transactions to complete customer purchases.

Afda

Student
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized and detail-oriented with a strong work ethic.
  • Resolved problems, improved operations and provided exceptional service.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Education

Bachelor Of Social Science - Psychology

Walter Sisulu University
Eastern Cape

Skills

Store opening and closing

Timeline

Retail Sales Associate

Forever Living

Afda

Student

Bachelor Of Social Science - Psychology

Walter Sisulu University
Aluthi FonoBachelor Of Social Science/ Production