Aluncedo Ndita
BA in forensic sciences and technology
C295A Xola Street Site C Khayelitsha
Summary
A highly organized, adaptable, and detail-oriented administrative professional with over four years of diverse experience across personal assistance, office administration, and customer service roles. Possessing a strong academic foundation in Forensic Science and Criminal Justice, I bring analytical thinking and precision into every task. My background includes executive support, financial administration, vendor coordination, and remote office management, making me well-versed in both traditional and virtual work environments.
I am proficient in Microsoft Office Suite, virtual platforms like Zoom and MS Teams, and have a proven track record in handling confidential information, maintaining ledgers, managing schedules, and providing high-level support to senior management. Skilled in communication, client relations, problem-solving, and team collaboration, I thrive in fast-paced settings where multitasking and task prioritization are essential.
With hands-on experience in both the private and administrative sectors, I am now looking to leverage my skills and academic knowledge in a dynamic environment—particularly within law enforcement, legal, or administrative support roles where precision, integrity, and professionalism are key.
Overview
7
7
years of professional experience
3
3
Languages
5
5
years of post-secondary education
2
2
Certificates
Work History
Personal Assistant in Insurance
Silusapho Burial Society
09.2023 - Current
- Provide comprehensive administrative assistance to senior management by managing calendars, scheduling meetings, handling communications, and liaising with clients
- Manage confidential files, documents, and records, ensuring smooth and secure access to important information
- Assist in organizing office events, meetings, and training while collaborating with the maintenance team to ensure a well-kept and functional office environment
- Act as the main point of contact for external vendors, ensuring timely execution of service agreements, including office maintenance, supplies, and equipment
- Proactively resolve office-related issues, prioritize tasks, and maintain internal databases to support the smooth running of business functions and senior management responsibilities
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Oversaw personal and professional calendars and coordinated appointments for future events.
Branch Administrator
Afintaparts
07.2021 - 08.2023
- The accurate and complete receipting of all cash, COD, and credit sales.
- Accurately record all cash, COD, and credit sales, ensuring daily banking of receipts cash transfers and credit card payments with no carry-over.
- Supervise and maintain the branch creditor's ledger, ensuring accurate invoice capturing, timely authorization of payments, and proper authorization of sundry purchases
- Manage the debtor's ledger, including timely customer payments, account updates, overdue recovery, credit limit control and new accounts.
- Record and follow up on RD and unpaid invoices and safeguard petty cash
- Safeguard company stationery, and invoices, and ensure timely MIBCO contributions
- Support the branch manager to maximize performance and work on ad hoc tasks, including internal control checks and investigations
- Build professional relationships with Alert head office and resolve queries quickly
- Review general ledger accounts, investigate expenses and variances, prepare the annual budget, and manage control accounts and month-end accruals
- Conduct ad hoc investigations and accounting tasks as needed.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Strengthened customer relationships by delivering top-notch service, understanding client needs, and offering customized solutions.
Virtual Assistant
Kholisa Virtual Admin Agency
02.2021 - 06.2021
- Schedule appointments, meetings, and events, ensuring timely reminders for clients
- Handle and organize incoming emails, responding to inquiries and flagging important messages
- Maintain and update databases, ensuring data accuracy
- Create, format, and edit documents, presentations, reports, and spreadsheets
- Provide customer support via phone or email, ensuring satisfaction
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Ensured client deliverables were met on time by closely monitoring deadlines and coordinating task completion across teams.
- Maintained a well-organized database system for improved information accessibility in daily operations.
- Upheld the highest standard of confidentiality when handling sensitive information related to clients'' personal or business affairs.
- Researched topics and events to support supervisor's work agenda and projects.
- Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
Administrative Clerk
MA&TS(PTY) LTD
01.2020 - 01.2021
- Managing diaries and organizing meetings and appointments, often controlling access to the manager/executive
- Handle client queries and provide assistance
- Follow up on overdue invoices
- Process payments received for services rendered, providing pricing information and handling sales inquiries
- Reconcile cash received against receipts, ensuring accuracy in payment processing
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Arranged meetings and appointments and updated records to assist management.
Assistance Teacher
Nolungile Primary School
01.2018 - 12.2019
- Helping the teacher prepare lesson plans, teaching materials, or worksheets
- This could involve setting up classroom resources or organizing activities
- Coordinated travel arrangements, transport, and accommodation
- Organized events and conferences
- Reminded the manager/executive of important tasks and deadlines
- Handled financial cashbook and petty cash management
- Managed client queries, answering calls and forwarding messages
- Followed up on invoices and processed payments, ensuring correct cash handling and issuing receipts
- Reconciled cash received against receipts, using computer literacy for accurate counting and control
Education
Bachelor of Arts - Forensic Sciences And Technology
Unisa
Western Cape 07.2021 - 05.2024
No Degree - Higher Cetificate in Criminal Justice
University of South Africa
Cape Town, South Africa 01.2020 - 05.2021
High School Diploma -
Luhlaza Secondary School
Western Cape 01.2017 - 12.2017
Skills
Document & Data Management Financial Administration Technical Proficiency Problem Solving & Analysis Project & Task Coordination Team Collaboration & Support Remote Work & Digital Tools
Financial Administration
Technical Proficiency
Problem Solving & Analysis
Project & Task Coordination
Remote Work & Digital Tools
Multitasking and organization
Customer service
Schedule management
Time management expertise
Calendar management proficiency
Scheduling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Licensed [Job Title] - [Timeframe]
Timeline
120 TEFL/TESOL CERTIFICATE
01-2025
Licensed [Job Title] - [Timeframe]
09-2024
Personal Assistant in Insurance
Silusapho Burial Society
09.2023 - Current
Bachelor of Arts - Forensic Sciences And Technology
Unisa
07.2021 - 05.2024
Branch Administrator
Afintaparts
07.2021 - 08.2023
Virtual Assistant
Kholisa Virtual Admin Agency
02.2021 - 06.2021
No Degree - Higher Cetificate in Criminal Justice
University of South Africa
01.2020 - 05.2021
Administrative Clerk
MA&TS(PTY) LTD
01.2020 - 01.2021
Assistance Teacher
Nolungile Primary School
01.2018 - 12.2019
High School Diploma -
Luhlaza Secondary School
01.2017 - 12.2017