Altus Daniel Nel
Cape Town,WC
Summary
Dynamic leader and strategic thinker with a proven track record of fostering community engagement through volunteer work at a Local Church and driving business growth as a Business Owner. Skilled in social media management and customer relations, adept at building strong relationships and enhancing operational efficiency. Demonstrated ability to motivate teams and implement innovative solutions, significantly contributing to organizational success.
Overview
1
1
year of professional experience
Work History
Waiter
Kapstad Brauhaus
Stellenbosch, Western Cape
01.2025 - Current
- Maintained knowledge of menu items, leading to accurate order taking.
- Handled payment transactions to guarantee smooth customer checkout process.
- Helped reduce waiting times by swiftly clearing tables after use.
- Relayed feedback from customers to management for continuous improvement.
- Demonstrated proficiency in using Point of Sale systems for accurate billing.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Managed table settings for optimal dining experience.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Remained calm under pressure, ensuring better performance during peak hours.
- Completed side duties such as refilling condiments, contributing to organised workplace.
- Accommodated special dietary requests, enhancing customer dining experience.
- Explained dish components clearly to inform customers' decisions.
- Increased order value by upselling sides, drinks and desserts.
- Stayed up to date on menu changes to accurately answer customer queries.
- Checked customer IDs to confirm age before selling age-restricted products.
- Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
Volunteer
Local Church
11.2024 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Educated young people about strategies for driving discussions and promoting social changes.
- Led group discussions and activities to meet different community needs.
- Coordinated and managed volunteer activities for community service projects.
- Provided emotional support and companionship to elderly in community homes.
- Supported efficient operations at homeless shelter, preparing meals and organizing supplies.
- Amplified non-profit reach by managing social media campaigns.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
Business Owner
Myself
08.2024 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Reduced operational risks while organizing data to forecast performance trends.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Interacted well with customers to build connections and nurture relationships.
- Drove revenue growth with innovative sales strategies, understanding customer needs and market trends.
- Pioneered customer feedback system, utilizing insights to refine products and services continually.
- Cultivated strong online presence, managing social media platforms to engage with customers and build community.
- Developed strategic business plan, guiding company towards sustainable growth and profitability.
- Enhanced financial health by implementing rigorous budget controls and financial planning strategies.
Education
Short Course - Entrepreneurial Studies
Stellenbosch Business School (Young Minds)
Stellenbosch, Western Cape 03.2024 - 11.2024
Short Course - Social Media Marketing
UCT
High School Diploma -
Paul Roos
Certificate of Higher Education - Higher Certificate In Business Management
Eduvos
Stellenbosch, Western Cape 02.2025 -
Skills
- Sales Experience
- Sales conversion strategies
- Public speaking strategies
- Stock market trader
- Organized and efficient
- Problem-solving
- Time management
- Decision-making
- Customer relations
- Driven and determined
Custom
Enthusiastic Wall Street trader with a knack for decoding market trends and turning volatility into opportunity. I enjoy crafting strategies that balance risk and reward while keeping up with the latest financial news. Trading isn't just a hobby—it's my way of making spreadsheets and stock charts exciting. Whether it's reading candlestick patterns or debating the Fed's next move, I thrive in the fast-paced world of finance.
Affiliations
- Stock market trader
Timeline
Certificate of Higher Education - Higher Certificate In Business Management
Eduvos
02.2025 -
Waiter
Kapstad Brauhaus
01.2025 - Current
Volunteer
Local Church
11.2024 - Current
Business Owner
Myself
08.2024 - Current
Short Course - Entrepreneurial Studies
Stellenbosch Business School (Young Minds)
03.2024 - 11.2024
Short Course - Social Media Marketing
UCT
High School Diploma -
Paul Roos
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