ALTUS OOSTHUIZEN
Service Associate
Vanderbijlpark,GP
Summary
- Proven leader who takes initiative, possesses problem solving skills & work effectively under pressure.
- Detail orientated with extensive background in service industries.
- Excellent customer service skills with the ability to effectively customer inquiries and complaints.
Overview
9
9
years of professional experience
Work History
Amusement Attendant
White Mountain Family Fun Park
03.2024 - 06.2025
Amusement Attendant
Funtastic Traveling Shows & Carnival
03.2024 - 06.2025
Agent: Capitec Direct
CAPITEC BANK LTD
03.2017 - 10.2023
- Execute new client recruitment strategies and maximize inbound and outbound sales opportunities to achieve all service and sales related targets.
- Respond to and satisfy new and existing client queries and needs in respect of new loans, accounts and general queries.
- Provide administrative service and support to clients; attend to enquiries and complaints relating to service offering.
Service Consultant: Capitec Branch Network
CAPITEC BANK LTD
03.2017 - 10.2023
- Adhering to Principles and Values.
- Providing exceptional client service by delivering results, fulfilling and exceeding client's primary needs.
- Accurately and timeously, gather and capture client information for credit application & loan approvals.
- Processing deposit/enquiry transactions.
- Responsible for maintaining skill, knowledge and competency to sell the brand in the interest of the client.
- Presenting and conducting self in accordance with brand & company expectations.
- Knowledge of Internal business processes and procedures.
- Organizational Policies, including (but not limited to) Client, Credit & Operational Policies.
- Entrepreneurial and commercial thinking.
Sales Associate
THE SOUTH AFRICAN GOLD COIN EXCHANGE
08.2016 - 03.2017
- Sell products of the Gold for Life Division.
- Meet & exceed sales targets through telesales and company approved sales tactics with the objective to increase client portfolio value.
- Engaging with clients to effectively build & maintain lasting business relations.
- Market and sell full range of products, add-ons & support services.
Education
Psychology Certificate - undefined
11.2009
Matric (Grade 12) - undefined
11.2007
Skills
- Cash Handling
- Consumer Banking
- Credit Risk Evaluations
- Cross-Selling Expertise
- Detail orientated
- Financial Wellbeing
- Team player
- Teller experience
- Trustworthy
- Wealth Management
Accomplishments
CAPITEC BANK LTD
Regional Consultant Award 2018
- Customer Service
- Annual Sales Award (138.11%)
Top Performers Award 2017
- Annual Sales Award (104.47%)
SOUTH AFRICAN GOLD COIN EXCHANGE
Record Sales Value Achievement 2017
- Sales Award (339.31%)
Personal Information
Title: Service Associate
Awards And Scholarships
- Regional Consultant Award, 11/2018, CAPITEC BANK LTD
- Top Performers Award, 11/2017, CAPITEC BANK LTD
- Record Sales Value Achievement, 03/2017, SOUTH AFRICAN GOLD COIN EXCHANGE
Languages
Afrikaans
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Additional Information
Date of birth: 11/28/1988
Timeline
Amusement Attendant - White Mountain Family Fun Park
03.2024 - 06.2025
Amusement Attendant - Funtastic Traveling Shows & Carnival
03.2024 - 06.2025
Agent: Capitec Direct - CAPITEC BANK LTD
03.2017 - 10.2023
Service Consultant: Capitec Branch Network - CAPITEC BANK LTD
03.2017 - 10.2023
Sales Associate - THE SOUTH AFRICAN GOLD COIN EXCHANGE
08.2016 - 03.2017
University of the Free State - Psychology Certificate,
Hoërskool Overvaal - Matric (Grade 12),