ALOSHIAS NDLOVU
SECRETARY
Johannesburg
Summary
Proven track record of enhancing operational efficiency and nurturing client relationships, demonstrated during tenure at Inge Nefdt. Expert in calendar management and customer service, with a knack for maintaining confidentiality and executing detailed projects. Fluent in [Language], showcasing a blend of strong communication skills and a detail-oriented mindset to drive positive outcomes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Independent Nanny adept at taking initiative in creating child-friendly activities. Maintain organized schedules with little parental guidance. Adept in caring for the child while managing personal, medical and educational activities for each child.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Personal Assistant/Nanny
Inge Nefdt
Johannesburg
03.2021 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Displayed absolute discretion at handling confidential information.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
- Accomplished project deadlines by assisting with task completion whenever required.
- Provided research assistance on various projects, leading to informed decisions based on accurate information.
- Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, Word and Excel
- Kept detailed track of household and maintenance inventory and schedules.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Played games, worked on puzzles, and read books to young children.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Built positive and nurturing environments to support child social and emotional growth.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
Receptionist Administrator
Unity Zimbabwe
Johannesburg
05.2016 - 09.2018
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Handled complaints and questions, and re-directed calls to other team members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Acted as first point of contact and set appointments for prospective clients.
- Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Assisted in planning and execution of company events for improved employee morale and client relations.
Education
No Degree - FOUNDATION OF DATA SCIENCE-PYTHON
UNIVERSITY OF LONDON- COUURSERA
ENGLAND,LONDON 02.2024 - Current
Some College (No Degree) - Executive Assistant And Executive Secretary
Oxbridge College
Cape Town, South Africa 02.2016 - 08.2017
Skills
Commitment to quality and service
Timeline
No Degree - FOUNDATION OF DATA SCIENCE-PYTHON
UNIVERSITY OF LONDON- COUURSERA
02.2024 - Current
Personal Assistant/Nanny
Inge Nefdt
03.2021 - Current
Receptionist Administrator
Unity Zimbabwe
05.2016 - 09.2018
Some College (No Degree) - Executive Assistant And Executive Secretary
Oxbridge College
02.2016 - 08.2017
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