ALLEN RONALD
Waiter
Boksburg,GP
Summary
Focused and reliable waiter bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Motivated waiter with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
8
8
years of professional experience
Work History
Waiter
Bennigan's Restaurant
01.2020 - Current
- Greeted and served guests in a fast-paced, high-end dining environment - Took accurate orders, managed tables, and ensured timely delivery of food and drinks - Developed and maintained knowledge of menu, wine list, and daily specials - Provided exceptional customer service, resulting in consistent positive feedback and repeat business - Collaborated with kitchen staff to ensure seamless service and resolve any issues - Managed cash and credit transactions, maintained accuracy with orders and payments - Participated in wine and cocktail training programs to enhance knowledge and skills
Waiter
Ocean Basket
01.2017 - 01.2019
- Provided friendly and attentive service to guests in a relaxed, casual atmosphere - Took orders, served food and drinks, and handled cash and credit transactions - Assisted with hosting, seating, and expediting food delivery - Maintained knowledge of menu, daily specials, and beverages - Worked effectively as part of a team to ensure efficient service and customer satisfaction
Education
O’level -
Amhlophe High School
Skills
Item promotion
Wine knowledge
Food spoilage prevention
Food and beverage pairings
Accurate money handling
High-volume dining
Skills
- Attention to detail
- Communication skills
- Customer service skills
- Time management
- Multitasking
- Teamwork
- Adaptability
- Basic math skills
- Knowledge of menu and ingredients
- Wine and beverage knowledge
- Table management
- Cash handling
- Point of Sale (POS) system operation
- Conflict resolution
- Problem-solving
- Physical stamina
Aboutme
As a dedicated and attentive waiter, my objective is to provide exceptional customer service, ensuring that every guest has a memorable dining experience. I strive to take accurate orders, deliver food and drinks promptly, and maintain a thorough knowledge of the menu and restaurant operations. By being friendly, efficient, and proactive, I aim to build strong relationships with customers, drive sales, and contribute to a positive and welcoming atmosphere in the restaurant.
References
Beniggans
Manager. Brett./Frank
0119133646
Personal Information
Title: Waiter
As a smiley person I believe everyone is equal and should be treated with respect wether they have earned it or not,I personally think that creates a good atmosphere around you with no hatred and always return bad energy with love and a smile #my motto for every day is kill them with kindness and love no matter what and stay calm ☺️
Timeline
Waiter
Bennigan's Restaurant
01.2020 - Current
Waiter
Ocean Basket
01.2017 - 01.2019
O’level -
Amhlophe High School
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