Allaweya Eswarlal
Operations Management
143 Goulburn Street, Goodwood,Cape Town,Western Cape
Summary
Highly-organized with experienced facilitating workflows. Promotes interdepartmental collaboration through teamwork. Demonstrated expertise in project and document management.
Overview
8
8
years of professional experience
10
10
years of post-secondary education
2
2
Languages
Work History
Operations Manager
Plumstead
Plumstead, Cape Town
06.2017 - 06.2023
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Developed systems and procedures to improve operational quality and team efficiency.
- Developed and implemented strategies to maximize customer satisfaction.
- Control, inspect and manage fleet vehicles.
Operations Assistant
Cash It
Voortrekker Road, Goodwood, Cape Town
01.2015 - 01.2017
- Assisted customers by answering questions and fulfilling requests.
- Managed and maintained file system covering expenses, reports, and support documentation.
- Provided administrative support with accurate document preparation and data entry.
- Supported new employee training and onboarding, providing documentation and training materials on operational processes and procedures.
- Assisted operations manager with planning of routine operations and special projects.
Education
GED -
01.1996 - 12.1999
Certificate - Psychology
06.2020 - Current
Diploma - Diploma in Human Resource
07.2019 - 07.2020
Certificate - Business Administration And Management
01.2001 - 12.2002
Skills
Sales Tracking
Team Leadership
Problem Anticipation and Resolution
Goal Setting
Decision Making
Administrative Management
Timeline
Alison School - Certificate, Psychology
06.2020 - Current
Alison School - Diploma, Diploma in Human Resource
07.2019 - 07.2020
Operations Manager - Plumstead
06.2017 - 06.2023
Operations Assistant - Cash It
01.2015 - 01.2017
Daniel Socrates Computer School - Certificate, Business Administration And Management
01.2001 - 12.2002
Oaklands Senior Secondary - GED,
01.1996 - 12.1999