Allan Hanekom
Stellenbosch
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Motivated business professional bringing over 20 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
33
33
years of post-secondary education
Work History
Owner \ Director
AH AUTO SERVICES\AH PROJECTS & SUPPLIERS
Cape Town
2020.01 - Current
- In charge of all operations ,sales,finances and relations
- Onboarded new employees with training and new hire documentation.
- Partnered with vendors and suppliers to effectively manage and budget.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
Business Owner/Operator
AH PROJECTS & SUPPLIERS t/a AH HYDRAULICS & AUTOMOTIVE REPAIRS
CAPE TOWN - ATLANTIS
2016.10 - 2020.12
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Consulted with customers to assess needs and propose optimal solutions.
- Employed prompt decision-making and in-depth research to resolve issues.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Trained and motivated employees to perform daily business functions.
- Monitored staff performance, providing final-say assessment over inquiries.
- Spearheaded business-related aims to meet tactical planning initiatives.
BUSINESS OWNER /DIRECTOR (PARTNERSHIP)
JSA TRANSMISSIONS &AUTOMOTIVE CONSULTANTS
CAPE TOWN -BELLVILLE
2013.01 - 2015.09
- Onboarded new employees with training and new hire documentation.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Employed prompt decision-making and in-depth research to resolve issues.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Fostered CRM initiatives by promoting environment of interpersonal communication and customer service.
- Led screening, hiring and staff scheduling to maintain compliance with group goals.
- Served as principal stakeholder over organization's complete operations.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Spearheaded business-related aims to meet tactical planning initiatives.
- Monitored staff performance, providing final-say assessment over inquiries.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
Sales Manager
GEARBOX EXCHANGE
CAPE TOWN
1999.10 - 2013.01
- 1999- Started as a driver
- Collecting collecting parts ,banking and maintenance and company vehicles
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- 2002 -Salesman -2006 -Sales manager
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Evaluated performance against goals and implemented appropriate development plans.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Truck Driver Assistant
Bayleys Transport
Cape Town
1998.01 - 1999.12
- Displayed very good communication and customer service skills.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Scanned and tracked packages for delivery accuracy and security.
- Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
- Reduced unnecessary delays, collaborating with drivers to plan and navigate routes.
- Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
Education
HIGHER CERTIFICATE - LOCAL GOVERNMENT MANAGEMENT
IQ ACADEMY -ONLINE
CAPE TOWN 2022.03 - Current
Business Incubator Program - Business Masterclas
SAREBI-South Africa Business Incubator
Cape Town -Atlantis 2016.01 - 2016.11
Certificate - Supply Chain Management
Cape Peninsula University of Technology
Cape Town 2015.06 - 2015.11
Certificate - SAP-ERP Foundation Course- 2014 -2014
University of The Western Cape, Cape Town
Cape Town 2014.06 - 2014.11
MDP-Management Development Program 1 Year - Business Management
University of The Western Cape
Cape Town 2012.03 - 2023.11
Recognition For Prior Learning - Entry Level To University
University of The Western Cape, Cape Town
Cape Town 2010.06 - 2011.06
High School Diploma -
J&S School Program, Senior Certificate
Cape Town 2008.02 - 2009.11
Certificate - Storemanship
Cape Peninsula University of Technology,
Cape Town 2008.02 - 2008.10
Certificate - Building Contract Management
Cape Peninsula University of Technology,
Cape Town 2009.06 - 2009.11
Computer Literacy Certificates - Word,exel,Pastel
Buzzword Pc Training(RMI),
Cape Town 2004.01 - 2006.12
Certificate - Basic Mechanical Course
WesternCape Training Center
Cape Town 1996.01 - 1997.12
Grade 9 - Secondary School
Saxon Sea Secondary-Atlantis
Cape Town 1990.01 - 1993.09
Primary School - Primary School
Hermes Primary School -Atlantis
Cape Town 1985.01 - 1990.12
Skills
Leadership
undefinedOutdoors,camping ,fishing,hiking
I love the outdoors and go camping on a regular basis ,interests are fly fishing.trail hiking and 4x4 trails
Outdoors,fly fishing,4x4 trails and hiking
I enjoy outdoors adventures ,doing off road trips ,camping and fly fishing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
HIGHER CERTIFICATE - LOCAL GOVERNMENT MANAGEMENT
IQ ACADEMY -ONLINE
2022.03 - Current
Owner \ Director
AH AUTO SERVICES\AH PROJECTS & SUPPLIERS
2020.01 - Current
Business Owner/Operator
AH PROJECTS & SUPPLIERS t/a AH HYDRAULICS & AUTOMOTIVE REPAIRS
2016.10 - 2020.12
Business Incubator Program - Business Masterclas
SAREBI-South Africa Business Incubator
2016.01 - 2016.11
Certificate - Supply Chain Management
Cape Peninsula University of Technology
2015.06 - 2015.11
Certificate - SAP-ERP Foundation Course- 2014 -2014
University of The Western Cape, Cape Town
2014.06 - 2014.11
BUSINESS OWNER /DIRECTOR (PARTNERSHIP)
JSA TRANSMISSIONS &AUTOMOTIVE CONSULTANTS
2013.01 - 2015.09
MDP-Management Development Program 1 Year - Business Management
University of The Western Cape
2012.03 - 2023.11
Recognition For Prior Learning - Entry Level To University
University of The Western Cape, Cape Town
2010.06 - 2011.06
Certificate - Building Contract Management
Cape Peninsula University of Technology,
2009.06 - 2009.11
High School Diploma -
J&S School Program, Senior Certificate
2008.02 - 2009.11
Certificate - Storemanship
Cape Peninsula University of Technology,
2008.02 - 2008.10
Computer Literacy Certificates - Word,exel,Pastel
Buzzword Pc Training(RMI),
2004.01 - 2006.12
Sales Manager
GEARBOX EXCHANGE
1999.10 - 2013.01
Truck Driver Assistant
Bayleys Transport
1998.01 - 1999.12
Certificate - Basic Mechanical Course
WesternCape Training Center
1996.01 - 1997.12
Grade 9 - Secondary School
Saxon Sea Secondary-Atlantis
1990.01 - 1993.09
Primary School - Primary School
Hermes Primary School -Atlantis
1985.01 - 1990.12
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