Proven Cash Handling and Customer Service expert, I significantly enhanced customer satisfaction and increased sales by 10% at JH Spaza Shop. Renowned for maintaining 100% accuracy in transactions, I excel in upselling and customer assistance, embodying both key hard and soft skills to drive business success.
I maintained 100% accuracy in cash handling, minimizing discrepancies and reducing end-of-day shortages.
I Achieved top customer service ratings, consistently meeting or exceeding customer satisfaction targets.
I Increased sales by 10% through upselling products and promoting ongoing promotions or loyalty programs.
Customer Service
Owner/Operator at Spaza ShopOwner/Operator at Spaza Shop
CASHIER/CLEANER at SPAZA SHOPCASHIER/CLEANER at SPAZA SHOP
Retail Sales Associate at JH Health & Beauty Product ShopRetail Sales Associate at JH Health & Beauty Product Shop
TB SUPPORT OFFICER at AQUITY INNOVATIONSTB SUPPORT OFFICER at AQUITY INNOVATIONS
Peer Assisted Learning Mentor at Central University Of Technology, Free StatePeer Assisted Learning Mentor at Central University Of Technology, Free State