Alicia Van Putten
Sales Executive
Meyerton,Gauteng
Summary
High-achieving Senior Sales Executive with drive and expertise to handle any sales challenge. Dedicated to consistently surpassing quotas and diligently pursuing and converting new leads to enhance revenue streams. Energetic and committed to top performance.
Overview
30
30
years of professional experience
Work History
Senior Sales Executive
Quantum Steel
01.2018 - Current
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Increased sales revenue by developing and implementing strategic sales plans tailored to client needs.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
- Established long-lasting relationships with key clients through effective account management and consistent communication.
- Responded to requests for new or increased open account credit limits.
- Responded to customer inquiries and provided detailed account information.
- Contacted customers to discuss past-due accounts and negotiated payment plans.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
- Processed debtor payments and updated accounts to reflect new balance.
- Entered client details and notes into system for interdepartmental access and review.
Sales Executive
Steel Options
03.2011 - 01.2018
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Created and implemented successful sales campaigns to drive leads and increase sales.
- Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
- Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
- Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
Sales Representative & Head of Internal Sales
Transcape Steel
11.2008 - 03.2011
- Opening and closing of Office and factory
- Invoicing all jobcards, Internal sales when in the office
- Dealing with queries from clients
- Do my own pricing on material, Quoting and processing of orders
- Going out and seeing clients
- Getting new business
- Working on Syspro, Receipting stock – buy outs
- Customer Liaison
- Deal with Highveld and Mittal
- Merchant cut to size of plates
- Marketing and customer service
- Do the monthly grocery shopping for office and factory
- Liaison with yard staff
- Do monthly meetings and minutes of meetings, Filing, Running of office when Manager is away
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and implemented sales strategies to increase profits.
Internal Sales
Macsteel (Pty) Ltd
05.2006 - 12.2007
- Telesales and Quotations, Customer Service, Taking Order, General Internal Sales queries and administration, Dealing with queries from clients, Cash Sales, Releasing cash sales, Cashing up, Filing, Learning of Mac II system, Call outs
Internal Sales
GOLIATH STEEL (Pty) Ltd
01.2007 - 11.2007
- Marketing and Customer Service, Taking Orders, General Internal Sales queries and administration, Dealing with queries from clients, Customer Liaison, Quoting and processing orders, Worked on ACCPAC, Receipting stock – buy outs, All other relevant adhoc tasks, Perform external sales functions
Receptionist/ Administrator
Macsteel (Pty) Ltd
01.2004 - 05.2006
- Answering all incoming calls on a switchboard with approximately 30 lines, Running the reporting on all incoming and outgoing calls daily, Front end security of movement of equipment in/out of the building, Assisting the programmers with testing the various modules within the in-house trading system, Booking training delegates on training courses, Capturing courses & delegates on the training system, Binding manuals for training courses, Printing certificates for the training courses, Liaison with branches regarding payment of training courses, Filing of booking sheets for training department, Ordering of all consumables, i.e.Stationary/Cleaning materials/Refreshments, Travel arrangements and claims, Arranging for flowers when necessary
Darryl’s Jewellers
01.2000 - 01.2004
- Liaising with customers and selling jewellery, Stock control, Responsible for ordering new stock, Training casuals and new permanent staff, Cashing up all tills and running end of day, Responsible for holding the keys to the branch and for opening and closing of shop on a daily basis
Pick n Pay - Brackenhurst
01.1995 - 01.1999
- Initially I was a cashier and was responsible for assisting customers with their purchases at the check out, which meant that I dealt with large sums of money on a daily basis, Giving customer service at all times, Then, when promoted to a Supervisory position 3 years later, I was responsible for the cashing up the cashiers, Running end of day, Liaising with customers and resolving customer complaints, Liaising with banks to clear cheques
Education
High School Diploma -
High School Alberton
AlbertonSkills
Sales Development
Sales Forecasting
Client Relationship Management
Territory Management
Credit Control
Problem-Solving
Time Management
Multitasking
Excellent Communication
Self Motivation
Decision-Making
Time management abilities
Telephone
082 953 4050
Health
Excellent
Personal Information
- ID Number: 811230 0139 081
- Driving License: Yes
- Marital Status: Married
Languages
Afrikaans
Software
Pastel accounting
Microsoft Excel
MicroSoft Work
Microsoft PowerPoint
Syspro ERP Software
Timeline
Senior Sales Executive
Quantum Steel
01.2018 - Current
Sales Executive
Steel Options
03.2011 - 01.2018
Sales Representative & Head of Internal Sales
Transcape Steel
11.2008 - 03.2011
Internal Sales
GOLIATH STEEL (Pty) Ltd
01.2007 - 11.2007
Internal Sales
Macsteel (Pty) Ltd
05.2006 - 12.2007
Receptionist/ Administrator
Macsteel (Pty) Ltd
01.2004 - 05.2006
Darryl’s Jewellers
01.2000 - 01.2004
Pick n Pay - Brackenhurst
01.1995 - 01.1999
High School Diploma -
High School Alberton
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