Pastel Accounting Software
Alicia Van Leeuwen
Bookkeeper
Benoni,Gauteng
Summary
Meticulous Bookkeeper with advanced accounting, mathematical and Accounting Software expertise.
Successful at keeping accounts current and accurate for compliant financial recordkeeping.
Well-organized, diligent and focused individual.
All-rounder in the fields of Bookkeeping, Sales and Development.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Technical Sales Representative: Lighting
Bergstrom Industries
Boksburg, Gauteng
02.2020 - Current
- Established new accounts through cold calling and personal visits to potential customers.
- Created strategic brand building events to promote current product portfolio.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Helped customers navigate choices between services with support for questions such as terms, pricing and availability.
Debtor and Credit Controller
Eco Signage Supplies
Boksburg, Gauteng
11.2019 - 01.2020
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
- Devised collection recovery strategies to resolve customer issues and delinquent cases.
- Reviewed customer accounts for compliance with repayment obligations.
- Used CGIC to perform credit appraisals, document verification and loan approvals.
- Reached out to customers to check on payments and convey options.
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
Jewelry Specialist
Sophia Fiori Diamonds International
Miami, Florida
05.2018 - 10.2019
- Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
- Upsold warranties and purchase add-ons to customers to drive sales revenues and achieve sales goals.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Provided dynamic service to customers through active engagement, direct eye contact, and well-honed listening skills.
- Informed customers of upcoming promotions.
Bookkeeper
Costa Lambrianos Group
Midrand, Gauteng
06.2017 - 05.2018
- Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
- Verified postings to ledgers to confirm accurate entry and account balances.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Devised collection recovery strategies to resolve customer issues and delinquent cases.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
- Reached out to customers to check on payments and convey options.
- Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
- Diminished financial discrepancies and managed monetary transactions.
Art Gallery Sales Manager
Park West Gallery
Miami, Florida
07.2013 - 07.2017
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Maintained high levels of organization in store by directing customers and replenishing merchandise.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Drafted shipment documentation and maintained accurate files.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Delivered in-depth information on product features so customers could make educated decisions before purchase.
- Assisted in driving sales through targeted product presentation and merchandising.
Bookkeeper
Geotrans Transport
Kempton Park, Gauteng
11.2012 - 06.2013
- Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
- Established Pastel accounting system to reflect accurate financial records.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
- Supported operations by communicating with customers, filing documents and managing data.
- Identified accounting errors by developing cross-referencing databases.
Debtors Clerk
Power Factor Systems
Nelspruit, Mpumalanga
06.2012 - 10.2012
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Maintained payable shared email inbox and digitized invoices for processing.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Part-time Tutor
TeachMe2 Tutoring
Kempton Park, Gauteng
06.2017 - 11.2019
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Supported students with helpful study habits and exam strategies.
- Helped students prepare for routine and standardized tests and college entrance exams.
- Met with students and discussed educational goals and expectations.
- Maintained detailed files and created charts tracking students learning progress.
Part-time: Brand Ambassador
Naledi Special Events
Nelspruit, Mpumalanga
06.2007 - 06.2010
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Completed floorsets, filled floor and rang up customers.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Identified key high-traffic, consumer-centric locations and events to deliver brand awareness and implemented team test driving experiences.
- Acted as face of brand at retail events and sampling opportunities at multiple locations.
- Communicated product information with confidence and educated consumers about company.
- Identified future sampling and event opportunities.
Part-time: Retail Sales Consultant
Baby Boom
Nelspruit, Mpumalanga
03.2006 - 06.2008
- Helped customers complete purchases, locate items and join reward programs.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Folded and arranged merchandise in attractive displays to drive sales.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Tracked down hard-to-find merchandise at diverse locations.
Education
No Degree - BCom: Accounting Sciences
University of Pretoria
Pretoria 01.2010 - 12.2011
High School Diploma -
Hoërskool Nelspruit
Nelspruit 01.2005 - 12.2009
Diploma - Customer Service
Alison Online Study
Online 05.2017 - 05.2017
Diploma - Accounting: Receivables And Payables
Alison Online Study
Online 05.2017 - 05.2017
Diploma - Human Resources Development
Alison Online Study
Online 05.2017 - 05.2017
Certificate - Crisis Management And Human Behavior
Carnival Cruise Line
07.2013 - 07.2013
Skills
Credit and Collections
Bookkeeping
Financial Statements Expertise
Credit Reviews
Pastel Accounting Software
Xero Accounting Software
CRM Platforms
Network Development
Lead Prospecting
Software
Xero Accounting Software
CRM Platforms
Omni Accounts Software
Interests
Animal Welfare
Social Responsibility
Educational Development
Gardening
Timeline
Technical Sales Representative: Lighting
Bergstrom Industries
02.2020 - Current
Debtor and Credit Controller
Eco Signage Supplies
11.2019 - 01.2020
Jewelry Specialist
Sophia Fiori Diamonds International
05.2018 - 10.2019
Bookkeeper
Costa Lambrianos Group
06.2017 - 05.2018
Part-time Tutor
TeachMe2 Tutoring
06.2017 - 11.2019
Diploma - Customer Service
Alison Online Study
05.2017 - 05.2017
Diploma - Accounting: Receivables And Payables
Alison Online Study
05.2017 - 05.2017
Diploma - Human Resources Development
Alison Online Study
05.2017 - 05.2017
Art Gallery Sales Manager
Park West Gallery
07.2013 - 07.2017
Certificate - Crisis Management And Human Behavior
Carnival Cruise Line
07.2013 - 07.2013
Bookkeeper
Geotrans Transport
11.2012 - 06.2013
Debtors Clerk
Power Factor Systems
06.2012 - 10.2012
No Degree - BCom: Accounting Sciences
University of Pretoria
01.2010 - 12.2011
Part-time: Brand Ambassador
Naledi Special Events
06.2007 - 06.2010
Part-time: Retail Sales Consultant
Baby Boom
03.2006 - 06.2008
High School Diploma -
Hoërskool Nelspruit
01.2005 - 12.2009