Alicia Meyer

Promote Belgium Campus IT qualifications to prospective students, parents and schools, managing the full enrolment journey from first contact to registration across the Free State, Gqeberha, Namibia and parts of Gauteng. Joined with no prior sales experience, taught myself consultative selling, built my pipeline from scratch and increased enrolments every year.

• Manage the full marketing pipeline, converting web leads, walk-ins and database enquiries into active applications
• Make first contact, calling and follow up with matriculants and their parents, building relationships through to enrolment
• Manage relationships with high schools and present IT qualifications to Grade 11 and 12 learners
• Represent the institution at career expos, university days and community events such as X2Y and Perfect Life, collecting and nurturing leads
• Assist with Open Days, orientation sessions and campus tours
• Conduct one-on-one advisory interviews to match students' career goals to the right qualification
• Explain course structures, fees and graduate employment outcomes to parents and sponsors
• Guide candidates through applications, document submission and registration
• Keep student records, interactions and follow-up metrics accurate and up to date on the CRM
• Offer students a supportive space to discuss stress or adjustment challenges, and refer them to financial aid, counselling or disability services
• Assist walk-in clients and campus visitors

Started as a junior accountant in the finance department. Volunteered to support the IT department in September 2022 and went on to manage both roles.

Accounting

• Receipted client payments daily and processed four bank accounts on Sage One, allocating transactions, reconciling control accounts and capturing journal entries
• Loaded payments against invoices and managed unallocated payments on Excel
• Processed disbursements of new loans, verifying all details and completing AVS bank confirmations
• Managed the account balance to ensure sufficient funds were always available for loan pay-outs
• Calculated and closed cancelled loans, verified and paid commissions, and wrote off account balances
• Compiled the daily cash report on Excel, tracking receipts and collection performance for each collection period
• Handled accounting for external companies (2021-2022): bank processing, debtor book management (payments, interest, insurance), journal entries, balance sheets and profit and loss statements

IT Administration

• Provided technical support to staff and resolved logged errors in a timely manner
• Set up new laptops, transferred staff between devices and maintained the asset list for all technology devices
• Migrated employees to new Outlook mailboxes (FinClusion migration) and supported Microsoft Office 365 and OneDrive
• Added VPN connections to devices and supported the 3CX phone system
• Managed ESET antivirus
• Ran data queries using SQL and Azure Data Studio
• Corrected errors and updated loan agreement contracts in Visual Studio Code
• Assisted my manager with administrative duties

Handled administration for Thengo Truck and Trailers (workshop), working closely with colleagues, suppliers and clients.

• Processed all supplier, breakdown and job card invoices
• Booked truck services and updated a daily Excel register of roadworthy (COF) certificates, pit inspections and services
• Managed licensing for a fleet of 425 vehicles, trucks and trailers
• Arranged insurance for all vehicles and the company
• Obtained cross-border and harbour permits
• Recorded staff attendance and administered the fingerprint attendance system for all employees
• Built Excel spreadsheets and summary reports as needed
• Maintained accurate filing of all documentation

Started work immediately after matric, providing accounting support to a range of business clients, including a well-known security company.

• Processed bank transactions for a group of businesses
• Captured supplier and customer invoices
• Prepared financial and management statements in Draftworx
• Assisted with VAT audits and basic SARS compliance
• Worked on Pastel, Xero and Draftworx