Alicia Malgas

• Managed a diverse portfolio of loans, ensuring compliance with company policies and industry regulations.
• Reviewed customer applications closely to identify any opportunities for further development and revenue.
• Collaborated with team members to develop strategies for meeting sales targets consistently.
• Increased client retention rates by offering exceptional service and fostering strong relationships.
• Reduced loan application errors, implementing strict quality control measures for document verification.

• Demonstrated flexibility by adapting to changing priorities and taking on additional responsibilities as needed.
• Developed positive relationships with colleagues across departments, fostering a collaborative work environment conducive to achieving shared goals.
• Worked closely with supervisors to identify areas of improvement in daily operations, resulting in more efficient workflows.
• Facilitated smooth handover between shifts through clear communication and documentation practices, ensuring continuity of operations without disruptions.

Checking the weight of the fruit to make sure every box has the same weight

• Archived documents to locate quickly by strictly following storage methods.
• Boosted team productivity, leading training sessions on advanced scanning techniques and equipment maintenance.