Alicia Hough

• Conducted comprehensive data analysis to support strategic planning, leading to more informed decision-making
• Utilized data visualization tools to effectively communicate business insights.
• Enhanced business efficiency by identifying trends and patterns in complex datasets.
• Managed large-scale databases to ensure timely access to critical information for key stakeholders.
• Developed and maintained data pipelines for seamless flow of information, ensuring timely availability for decision-making.
• Developed customized reports, summarizing and presenting data in visually appealing format.
• Developed and maintained data warehouses and data marts to support business operations.
• Improved data retrieval times with well-organized filing systems, expediting access to critical information.
• Developed custom templates that simplified complex forms processing requirements, allowing non-technical users easier access to essential information.
• Maintained high-quality data records by consistently updating and organizing information in databases.

Coordinated HR and payroll operations with efficiency.

Coordinate operations of controllers and ensure efficient performance.

Controller (watch manager + finmon)

Guard monitoring (italkptt)

Trained new controllers on operational procedures.

• Mentored junior staff members, fostering a positive work environment conducive to professional growth and development.
• Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
• Completed year-end close processes through effective supervision financial functions and regular treasury transactions.
• Prepared balance sheets, cash flow reports and income statements.
• Prepared detailed variance analyses on a monthly basis, enabling more effective tracking of actuals versus forecasted figures.

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
• Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
• Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Recruiting Consultants
• Delivered impactful presentations to diverse audiences.
• Implemented effective techniques to drive sales growth.

• Maximized performance by monitoring daily activities and mentoring team members.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Improved marketing to attract new customers and promote business.
• Maintained professional, organized, and safe environment for employees and patrons.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Established team priorities, maintained schedules and monitored performance.

• Maintained daily report documents, memos and invoices.
• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
• Scheduled appointments and conducted follow-up calls to clients.
• Managed executive calendars, scheduling appointments and meetings to optimize time management.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Maintained electronic filing systems and categorized documents.
• Entered data into system and updated customer contacts with information to keep records current.
• Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
• Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
• Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.