Alexander Krauss
Sales Representative
Sandton
Summary
Developed skills in fast-paced sales environment, focusing on customer relationship management and persuasive communication. Excels in understanding customer needs and delivering tailored solutions. Seeking to transition into new field, leveraging strong interpersonal and problem-solving abilities to achieve impactful results.
Overview
37
37
years of professional experience
Work History
Sales Representative
Miracle Means
07.2024 - 02.2025
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Generated additional sales opportunities with upselling.
- Met existing customers to review current services and expand sales opportunities.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Operations Manager
Dangee Carken
06.2018 - 06.2024
- As the operations manager, I was in charge of the companies property where I had a small team that we would do daily maintenance, sort out the gardens and maintain office equipment.
- I was also in charge of setting up the retail stores when the company needed to open new retail outlets. In this role I worked together with sub contractors (electricians, shop fitters).
- I was responsible for manufacturing all the shop fitting for the above new stores.
- During my time I implemented a new system of printing the clients labels for all the shoes that the company sold, by implementing this system, not only did I save the company money, I also saved the time to get the labels to the production area.
- Basically I was an all rounder where if anything needed to be done at the company, retail stores or the directors houses I would need to go out assess the problem and sort it out as soon as possible.
Carpenter
Private
03.2017 - 05.2018
- Measured, drilled and sawed materials to manufacture bespoke resin and wood furniture.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Demonstrated close attention to detail to verify quality and accuracy of work.
Factory Supervisor
Powder-Rite
11.2015 - 02.2017
- Supervised factory production disciplines for efficient output.
- Designed sheet metal parts on SolidWorks for the laser machine and sent them to the factory to manufacture.
- Dealt with clients to see what their requirements were and to produce the goods for them.
- In this role, I had to source a variety of materials for different projects that I was working on.
- Operated and maintained the fibre laser cutting machine and trained various staff members on the machine.
- Streamlined the manufacture of the standard items that we were manufacturing.
Book Binder Apprentice
The Bookbinder
10.2013 - 10.2015
- I was a junior apprentice working in the factory where I had to learn different skills and how to use the different types of equipment used in the trade.
- I needed to repair and rebuild machinery that we had on the factory floor.
Assistant Production Supervisor
Vomak Industries
08.2011 - 09.2013
- Started as the head of the stores where I was in charge of picking, packing and sending the goods to the factory.
- I needed to do stock takes and send the reports to the financial manager and to the procurement office.
- I was then asked if I wanted to move into the factory to assist the production manager with his duties, I had to attend the production meetings and write up reports for the production team.
- I also assisted on the factory floor with the assembly of the products that we manufactured, I would also liaise with the design team where they needed to make changes for easier assembly of the products.
- I then moved into the sales position where I was calling on clients and getting new business for the company.
Sales Representative and Product Design
Alsysco
05.2008 - 07.2011
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- I found that by sitting with my clients and going through their products, I could design Aluminium extrusions with them, cost the extrusion and sent it to the mill to be extruded.
- I set up a production line for my client where we would order the extrusions, cut to length and drill them according to their specifications. We would then deliver these items to the client.
- At the time there was a huge break with the solar geyser manufacturers and I did a lot of design work for various customers as well as the sourcing and supply of different materials required by the customers.
Sales, Installation and Repairs of Irrigation Equi
Wetec
01.2001 - 04.2008
- Started the company together with a friend from school, we started by doing odd maintenance jobs for garden services and landscapers.
- we then moved into the design and installation of full residential and commercial irrigation systems.
- The company expanded and we then started to import our own irrigation equipment from the U.S and we started opened a wholesale irrigation shop.
- I was still doing installations at that time but we found that with the shop, the contractors that were buying from us were not happy so we stopped the installation arm of the company.
- I then focused more on the design and sales of the products not only to contractors but also to the golf courses and clubs around the country.
Owner
Universal Boxes
03.1999 - 12.2000
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Supplied the gold and platinum mines with steel storage boxes.
- Called on the mines to see the stores managers to keep the relationships and to see if they required other goods from me.
Driver, Production and Sales
Universal Airbrand
01.1988 - 02.1999
- Started with the company doing my N4 and N5 in mechanical engineering.
- The company purchased a new truck and after turning 21 in 1989 I completed my code 14 license, I did deliveries all over the country as well as cross border into Botswana and Namibia.
- I love working with my hands and got into sheet metal fabrication where I learnt to design and produce goods, I also learnt how to cut, bend, weld and assemble sheet metal parts.
- I was also involved in calling on clients and selling the products that we manufactured, the clients were based all around South Africa as well as in Botswana.
- I assisted with the manufacture of shopfitting products as well as delivering and installing the products to the various retail stores in South Africa and Namibia.
- I then moved to calling on the gold and platinum mines to sell the products that were being produced by us.
Education
No Degree - Mechanical Engineering
Johannesburg Technical College
Johannesburg 04.2001 -
Skills
Client Support
Sales development
Time management
Client service
Computer Literate Excel, Word Power Point
Self taught in the basics of Sold Works
Code 14 (EC) license
Worked with various hand tools
Timeline
Sales Representative
Miracle Means
07.2024 - 02.2025
Operations Manager
Dangee Carken
06.2018 - 06.2024
Carpenter
Private
03.2017 - 05.2018
Factory Supervisor
Powder-Rite
11.2015 - 02.2017
Book Binder Apprentice
The Bookbinder
10.2013 - 10.2015
Assistant Production Supervisor
Vomak Industries
08.2011 - 09.2013
Sales Representative and Product Design
Alsysco
05.2008 - 07.2011
No Degree - Mechanical Engineering
Johannesburg Technical College
04.2001 -
Sales, Installation and Repairs of Irrigation Equi
Wetec
01.2001 - 04.2008
Owner
Universal Boxes
03.1999 - 12.2000
Driver, Production and Sales
Universal Airbrand
01.1988 - 02.1999
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