Alexa Gerber

Drove new business development and strategic account growth across Identity Security, Identity Governance, Privileged Access Management (PAM), Authentication, Software Asset Management (SAM), and Managed Security Services. Worked closely with executive stakeholders, technical consultants and vendor partners to design and position cybersecurity solutions that aligned with customers' security, compliance and digital transformation objectives.

• Created business opportunities across enterprise and public sector organisations throughout South Africa, contributing to revenue growth.
• Built and managed a strategic sales pipeline across Identity Governance, Identity & Access Management (IAM), Privileged Access Management (PAM), Identity Verification, Software Asset Management (SAM) and Managed Security Services.
• Cultivated trusted relationships with CIOs, CISOs, IT Directors, and executive decision-makers, guiding consultative sales engagements from discovery to commercial negotiation.
• Led customer engagements with organisations including the University of Johannesburg, ADvTECH, King Price, Bell Equipment, Momentum, Rhenus Logistics, Milkor and Bosch Rexroth.
• Developed solution proposals, business cases, RFQs, RFP responses and executive presentations tailored to complex customer environments.
• Worked collaboratively with solution architects, pre-sales consultants and technical specialists to deliver customer-focused cybersecurity solutions.
• Expanded strategic partnerships with key technology vendors and partners, including SailPoint, CyberArk, ProID, Pink Elephant and Barnes Smart Solutions.
• Identified opportunities to cross-sell and expand cybersecurity services across existing customer accounts through a consultative, value-driven approach.
• Ensured accurate sales forecasting, pipeline management, and account planning, facilitating effective new customer engagement.

Drove business development, market expansion and partner enablement for SailPoint's Identity Security portfolio across Southern Africa, East Africa, West Africa and Israel. Focused on developing new business opportunities, strengthening strategic partner relationships and supporting enterprise customers in their Identity Governance and Administration (IGA) transformation initiatives.

Outlined key responsibilities and achievements in business development and partner enablement.

• Developed and executed regional business development strategies, enhancing SailPoint's market presence across Southern Africa, East Africa, West Africa and Israel.
• Identified and qualified new enterprise opportunities in public and private sector organizations, contributing to overall business growth.
• Built and strengthened relationships with executive stakeholders, including CIOs, CISOs, IT Directors and business decision-makers across multiple territories.
• Worked closely with reseller partners, systems integrators and channel organisations to generate pipeline, enable partners and accelerate sales opportunities throughout the region.
• Collaborated with solution engineers, pre-sales consultants and partner technical teams to create customer-focused solution proposals and business cases, enhancing executive presentations.
• Assisted partners during the sales lifecycle, focusing on opportunity qualification and discovery workshops.
• Developed strategic account plans and identified opportunities to expand existing enterprise customers across multiple industries.
• Consistently exceeded business development objectives and was recognised with the SailPoint All-Star Business Development Award for outstanding contribution and performance.

Drove enterprise sales and business development for CyberArk's Privileged Access Management (PAM) and Identity Security portfolio across Southern Africa. Focused on acquiring new business, growing strategic accounts and helping organisations reduce cyber risk through privileged access security, Zero Trust principles and identity-first security strategies.

• Developed and managed new business opportunities with enterprise and public sector organisations across Southern Africa, enhancing regional market presence.
• Developed and managed new business opportunities across enterprise and public sector organisations throughout Southern Africa.
• Built trusted relationships with CIOs, CISOs, IT Executives and security decision-makers, positioning CyberArk as a strategic cybersecurity partner.
• Collaborated with pre-sales engineers, technical consultants, and channel partners to design tailored Privileged Access Management (PAM) solutions, addressing specific customer needs.
• Identified opportunities to expand existing customer accounts through cross-selling and strategic account development.
• Developed customer business cases, proposals, executive presentations, RFQ and RFP responses to support complex enterprise opportunities.
• Maintained accurate sales forecasting and pipeline management to support strategic executive account planning.
• Earned the CyberArk Sales Excellence Award in both 2019 and 2020 for exceptional sales performance and contribution.

Developed new business and managed strategic enterprise accounts across the Micro Focus cybersecurity and enterprise software portfolio. Worked closely with customers, partners and technical consultants to identify business challenges and position solutions that improved security, governance, compliance and operational efficiency.

• Drove new business development and strategic account growth across enterprise and public sector organisations.
• Established trusted relationships with CIOs, CISOs, IT executives and key business stakeholders to align technology solutions with business priorities.
• Built trusted relationships with CIOs, CISOs, IT executives and key business stakeholders to understand business priorities and align technology solutions with organisational objectives.
• Collaborated with solution architects, pre-sales consultants and vendor specialists to design and implement tailored cybersecurity and enterprise software solutions.
• Developed customer business cases, executive presentations, RFQs, RFP responses and commercial proposals.
• Partnered with channel partners to generate pipeline and develop joint opportunities, expanding market reach.
• Positioned integrated cybersecurity and governance solutions that enabled organisations to strengthen compliance, reduce risk and support digital transformation initiatives.

Appointed to establish and grow the F5 Networks business across Southern and Sub-Saharan Africa. Developed the regional go-to-market strategy, built and enabled the partner ecosystem, drove market adoption and established F5 as a strategic application delivery and security solution within the channel.

Successfully transformed the business from a start-up product portfolio into a US$4.5 million annual business, making F5 the second-largest product division within Networks Unlimited (Exclusive Networks).

Outlined key responsibilities and achievements.

• Built the F5 business from the ground up, developing a sustainable and profitable regional business across Southern and Sub-Saharan Africa.
• Grew annual revenue from zero to US$4.5 million, establishing F5 as the second-largest business unit within the organisation.
• Designed and executed the regional business development and go-to-market strategy, driving significant market growth and vendor success.
• Built and expanded high-performing partner ecosystem, recruiting and enabling strategic reseller and systems integration partners across Africa to enhance market presence.
• Positioned F5 as a strategic solution within partner organisations through executive engagement, business planning and joint account development.
• Developed partner capability by creating affordable certification programmes, organising technical workshops and enabling sales and pre-sales teams to achieve F5 accreditation.
• Worked closely with executive leadership, partner sales teams and technical specialists to identify opportunities, build pipeline and accelerate enterprise sales.
• Mentored partner account managers and sales teams on consultative selling and competitive positioning to drive enterprise solution sales.
• Collaborated with F5 vendor leadership on regional growth strategies and marketing initiatives to align partner investment plans with business objectives.
• Managed forecasting, pipeline development, and strategic account planning across the region.
• Achieved the F5 Top Distributor Award in both 2016 and 2017 for exceptional business growth and partner development.

Promoted into the Business Development Manager role after successfully growing strategic channel partnerships. Facilitated business growth within Cisco's partner ecosystem by engaging closely with distributors, reseller partners, and Cisco account teams to develop pipeline, enhance market share, and boost enterprise sales across Southern Africa.

• Developed and executed partner-led business development strategies that increased Cisco market penetration and revenue growth.
• Executed partner-led business development strategies that enhanced Cisco market penetration and revenue growth.
• Built strategic relationships with partner executives and sales leadership to develop long-term business plans.
• Drove pipeline development through joint account planning, partner enablement and collaborative sales initiatives.
• Developed pipeline through joint account planning, partner enablement, and collaborative sales initiatives.
• Conducted executive business reviews, sales enablement workshops, and strategic planning sessions.
• Collaborated with Cisco technical specialists and partner pre-sales teams to deliver customer-focused enterprise solutions.

Managed a portfolio of strategic Cisco channel partners, focusing on partner enablement, business development and revenue growth within the commercial market. Collaborated with reseller partners to enhance capabilities, develop pipelines, and establish Cisco as a strategic technology vendor.

• Built joint business plans with partners to increase revenue, market share and customer engagement.
• Worked alongside distributors and Cisco account managers to identify and develop new business opportunities.
• Assisted partners in building qualified sales pipelines and progressing enterprise opportunities.
• Facilitated regular business reviews, pipeline sessions, and forecasting meetings with partner leadership to align strategies and drive results.
• Cultivated strong executive relationships across partner organizations to support long-term business growth.
• Recognised for strong commercial performance and promoted to Business Development Manager.

Managed a portfolio of reseller partners within the commercial sales division, supporting partners with product selection, solution quotations, and order fulfilment across Axiz's enterprise technology portfolio.

Key Responsibilities & Achievements

• Managed relationships with portfolio of value-added resellers (VARs) as primary contact for daily sales engagements, ensuring partner satisfaction and retention.
• Prepared quotations and managed the complete order process across a broad enterprise technology portfolio, including servers, storage, networking, laptops, desktops and software solutions.
• Collaborated with reseller partners to identify customer requirements and recommend technology solutions.
• Developed strong relationships with customers and reseller sales teams, providing responsive support and exceptional service to drive sales success.
• Collaborated with vendor representatives and internal teams to ensure product availability, pricing accuracy and timely order fulfilment.
• Consistently managed multiple customer requests, quotations and orders while maintaining high levels of accuracy and service delivery.
• Developed a strong understanding of distribution, channel sales and the value-added reseller ecosystem, creating the foundation for future business development and partner management roles.

Developed new business opportunities and managed strategic reseller relationships across the enterprise technology portfolio. Worked closely with customers, channel partners and vendor representatives to identify business opportunities, position technology solutions and drive revenue growth.

• Developed new business opportunities through proactive prospecting, relationship building, and partner engagement, resulting in increased market share.
• Managed portfolio of reseller partners, enabling identification, qualification, and closure of enterprise opportunities to drive revenue.
• Worked collaboratively with technical consultants and vendor specialists to position solution-based technology offerings.
• Prepared customer proposals, quotations and commercial responses while supporting contract negotiations.
• Maintained sales pipeline, forecasting and opportunity management to ensure consistent business growth.
• Maintained sales pipeline, forecasting and opportunity management, contributing to consistent business growth.
• Consistently achieved sales targets through consultative selling and strong customer engagement.
• Developed a solid understanding of channel sales, vendor management and enterprise solution selling, creating the foundation for future leadership roles.

Promoted to the Central Stock Controlling Division to manage inventory planning, procurement coordination and operational support across multiple technology vendors. Acted as the central point between vendors, sales teams and internal business units to optimise stock availability, minimise commercial risk and support customer service delivery. Continued to manage the Cisco and 3Com managed hardware replacement service, ensuring enterprise customers received rapid replacement equipment to maintain business-critical operations.

• Advanced to the Central Stock Controlling Division based on exceptional operational and commercial performance.
• Managed inventory planning, stock forecasting, and procurement coordination for multiple technology vendors, ensuring timely stock availability.
• Worked closely with vendors, procurement teams and sales departments to ensure optimal stock availability while minimising inventory risk.
• Continued to own the operational management of the Cisco and 3Com managed hardware replacement service throughout my tenure at Comztek.
• Maintained strategic stock holdings to ensure rapid replacement of critical networking hardware in line with customer SLAs.
• Coordinated logistics and inventory management to support enterprise customers, minimising operational downtime and enhancing service delivery.
• Acted as the central point of communication between vendors, logistics, procurement, finance and sales teams.

Provided commercial and administrative support to the Networking Sales Team, ensuring the efficient management of customer quotations, order processing and sales administration. Worked closely with Account Managers, vendors and internal departments to deliver exceptional customer service while supporting enterprise networking solutions. In addition to my sales support responsibilities, I took ownership of the managed hardware replacement service for Cisco and 3Com customers, ensuring rapid response to hardware failures in accordance with customer service agreements.

Key Responsibilities & Achievements

• Assisted Account Managers with customer quotations, order processing, and sales administration to enhance sales efficiency.
• Liaised with customers, vendors and internal departments to ensure accurate pricing, product availability and timely delivery.
• Managed customer inquiries and coordinated the end-to-end order fulfillment process.
• Oversaw the daily operations of the Cisco and 3Com managed hardware replacement service, maintaining availability of critical networking equipment for swift replacement.
• Coordinated replacement stock, logistics, and inventory to uphold customer Service Level Agreements (SLAs) and reduce downtime.
• Worked closely with vendor service teams and internal operations to ensure business continuity for customers with maintenance contracts.
• Developed a strong understanding of enterprise networking, sales operations, managed services and IT distribution.

Joined Tecor Group in a temporary operational role before progressing through several positions of increasing responsibility across Sales Operations, Executive Support, Bid Administration, Project Coordination and Described involvement in financial administration and processes.. Recognised for reliability, attention to detail and a willingness to take on new challenges, I was entrusted with supporting key business functions and government service delivery throughout my tenure.

Documented growth and advancement within the organization.

Detailed support provided to sales operations and executive teams.

• Progressed from operational support role to Personal Assistant to Sales Director and Sales Manager, enhancing executive efficiency and communication.
• Provided executive administrative support, managed schedules, coordinated meetings and assisted with business operations.
• Supported wider Account Management team by coordinating quotations, managing customer administration, and facilitating sales processes.

Described role in managing tender and bid processes.

• Became part of the Bid Office, supporting the preparation, administration and submission of tender responses.
• Coordinated documentation, pricing information, supplier quotations and compliance requirements for customer and government bids.
• Worked closely with sales teams, vendors and management to ensure accurate and timely tender submissions.

Outlined role in coordinating project administration and execution.

• Promoted into the Project Office supporting the delivery of government networking projects under the SITA contract.
• Managed project requests from government departments, overseeing administration of service delivery to ensure alignment with project timelines and requirements.
• Worked closely with subcontractors to schedule field engineers, obtain quotations, coordinate project execution and ensure all required documentation was completed for successful invoicing.
• Acted as the central point of communication between customers, subcontractors, project managers and internal teams to ensure efficient project delivery and contract compliance.