Summary
Overview
Work History
Education
Skills
Interests
Hobbies
Timeline
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Alex Solms

Cape Town ,Western Cape

Summary

Since working in the hospitality industry, I have been forced to work under large amounts of pressure and have had to take initiative in finding ways to solve various problems. These problems could include having to deal with several guest complaints at once and being able to solve them swiftly while being kind and respectful. I am a motivated worker, an energetic self-starter, and a team builder. I'm able to navigate high-stress situations and achieve goals on time and under budget.

Overview

2
2
years of professional experience
3
3
Languages

Work History

Hotel Management Internship

Krystal Beach Hotel
10.2021 - 02.2022
  • I welcomed and confirmed the guests bookings and gave them information on the amenities and policies of the hotel.
  • carrying out all check-in and check-out procedures
  • Taking care of online and phone reservations
  • Informing clients about available payment options and confirming credit card information
  • I worked in the food and beverage department for a while, working as a waiter.
  • I took orders and made suggestions based on guest tastes and preferences.
  • Cleared tables while proactively upselling to customers.
  • I helped bartenders prepare cocktails, soft drinks, and smoothies.
  • I worked along side the Housekeeping and Rooms division department and made sure the rooms were according to standard
  • I also worked in banqueting and conferences. I would plan and coordinate all aspects of conferences, meetings, and events from start to finish.
  • Work together with clients to decide on budgets, schedules, and objectives for events.
  • Ensure the guests meal and dietary requirements for every event.
  • Comply with legal requirements to avoid risks, minimise disruption to business, and promote the safety and health of colleagues and guests.

Food and Beverage Team Member

Debut @ The Private Hotel School
01.2020 - 10.2021
  • We were required to work in the food and beverage department as part of our module requirement for food and beverages, so we would be working at our restaurant at the private hotel school.
  • We hosted the TV show Sjef Huis at our campus in Stellenbosch, then called The Private Hotel School.
  • I and the rest of the team would prepare food for the crew members of the show
  • Plan new meals to ensure that they don't get meal fatigue

Education

Bachelor of Hospitality Management - Hospitality Management

of Hospitality & Service Management
Cape Town
04.2001 -

Higher Certificate in Hospitality Management - Hospitality Management

The Private Hotel School
Cape Town
04.2001 -

High School Diploma -

Somerset West Private School
Somerset West
04.2001 -

Skills

  • Problem-Solving

  • Good People Skills

  • Good palate

  • Ability to work in a team

  • Customer Service

Interests

Cooking

Wine Tasting

Mixology

Animals

Hobbies

I have a few hobbies; these include:

  • Traveling and making connections
  • Gaming and solving puzzles
  • Running
  • Meeting up with friends

Timeline

Hotel Management Internship

Krystal Beach Hotel
10.2021 - 02.2022

Food and Beverage Team Member

Debut @ The Private Hotel School
01.2020 - 10.2021

Bachelor of Hospitality Management - Hospitality Management

of Hospitality & Service Management
04.2001 -

Higher Certificate in Hospitality Management - Hospitality Management

The Private Hotel School
04.2001 -

High School Diploma -

Somerset West Private School
04.2001 -

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Alex Solms