Alex Hoffman
Cape Town
Summary
A detail-oriented and adaptable professional with experience in psychosocial support, group facilitation, teaching and customer-facing roles across clinical, educational and retail settings. Skilled in providing psychosocial support, lesson planning, and front-of-house work, with strong administrative, documentation and digital literacy skills. I bring calm and clear communication, cross-cultural sensitivity, administrative efficiency and a collaborative approach to multidisciplinary teams.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Psycho-social support worker(University programme)
Brooklyn Chest TB Hospital
Cape Town, South Africa
06.2025 - 08.2025
- Provided structured individual and group support in a clinical hospital setting.
- Coordinated ward-based support sessions around treatment schedules.
- Created and facilitated psychoeducational content, support materials, and patient resources.
- Maintained accurate, confidential records, including case notes, consent forms, attendance, and reports.
- Compiled monthly Excel statistics and infographics for departmental reporting.
- Managed patient queries professionally and respectfully
- Created planned and led a ward-based music programme and medication education project to support patient wellbeing and engagement.
Casting Assistant/Video Logger
Zest Casting Studio
Cape Town
11.2024 - 03.2025
- Managed and logged audition footage with accuracy.
- Organized, checked, and uploaded all audition files.
- Conducted video and sound quality control.
- Assisted with front of house duties.
Administrative Assistant
Diel Met Systems
Cape Town
04.2024 - 01.2025
- Managed schedules, calendars, diaries, and appointments
- Maintained accurate document control, recordkeeping, and filing processes.
- Managed incoming calls, screened enquiries, and coordinated appointments.
- Oversaw email correspondence and supported internal and external communications.
- Performed data entry across tax files, employee timesheets, and related administrative records.
- Liaised with clients, partners, and external professionals.
- Supported basic bookkeeping functions and financial record maintenance.
English Second Language Teacher
English Teaching Home ETH
03.2022 - 04.2023
- Preparing lesson plans
- Teaching lessons on relevant materials
- Marking, Grading and evaluating students
- Facilitate tests and exams
Front of house / Sales
Baboon Boards
06.2019 - 12.2019
- General retail responsibilities
- Overseeing sales
- Operation and maintenance of commercial expresso machine
- Overseeing payments
- Shop maintenance
Education
Matric certificate -
Herzlia High School
12.2020
BA - Applied social sciences (Counselling and psychology)
SACAP
11.2025
Skills
- Psychosocial support & brief counselling (in-patient setting)
- Group facilitation, psychoeducation & creative program design
- Teaching, coaching & lesson planning (English as a foreign language)
- Customer service, sales support & point-of-sale operation
- Clear written documentation, case notes & report writing
- General administrative tasks (scheduling, data capture, filing, email correspondence)
- Strong interpersonal skills & cross-cultural communication
- Time management, prioritisation & working to deadlines
Certification
SAPS Police Clearance
TEFL Accredited Course Certificate
Timeline
Psycho-social support worker(University programme)
Brooklyn Chest TB Hospital
06.2025 - 08.2025
Casting Assistant/Video Logger
Zest Casting Studio
11.2024 - 03.2025
Administrative Assistant
Diel Met Systems
04.2024 - 01.2025
English Second Language Teacher
English Teaching Home ETH
03.2022 - 04.2023
Front of house / Sales
Baboon Boards
06.2019 - 12.2019
Matric certificate -
Herzlia High School
BA - Applied social sciences (Counselling and psychology)
SACAP